Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: EM25 on July 27, 2021, 01:37:07 AM

Title: "You Seem To Be Offline" + Cannot scan with Avast + Cannot Uninstall
Post by: EM25 on July 27, 2021, 01:37:07 AM

Hi, I'm getting errors with my free version of Avast. It's stopped working. I thought I'd uninstall and install again, but can't even get to that. When I try to follow the uninstall instructions, the application won't start up.

When I try to update the definitions, it says, "You seem to be offline."  When I attempt to scan, it says the scan failed.

What do I do to set this up properly? It worked in the past.

Mac OS 11.4
Mac Mini Late 2014
16G Ram
Safari 14.1.1

Title: Re: "You Seem To Be Offline" + Cannot scan with Avast + Cannot Uninstall
Post by: DavidR on July 27, 2021, 01:47:11 AM

It would be best to post this in the Avast Mac Security (https://forum.avast.com/index.php?board=5.0) forum, this section is for the Windows version of Avast.