Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jmacdonald801 on May 06, 2003, 03:28:48 AM

Title: Can't log in to Windows XP after install
Post by: jmacdonald801 on May 06, 2003, 03:28:48 AM

Well I just installed the latest Avast Home.  And after I restarted I can not longer log in under any account.  When I enter my password and hit enter it momentary sais Loading Personal Settings.... then says saving settings momentarily and goes back to waiting for me to enter a password.

Nice.  I love this.

Please help.

Title: Re:Can't log in to Windows XP after install
Post by: Vlk on May 06, 2003, 08:03:12 AM

Do you have any other AV program installed on the machine? Have you ever had Norton installed on the machine? Do you use firewall? If yes, which?

90% of such troubles are caused by conflicting low-level programs. Unfortunately, these are usually very hard to resolve.

To work around the problem, you need to boot into the Safe Mode (by pressing F8 before the start-up XP screen appears) and uninstall avast from there.

Sorry - and please give us the answers to the questions above.

Thanks
Vlk