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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: madpro on July 13, 2007, 12:21:29 PM

Title: video playback problem
Post by: madpro on July 13, 2007, 12:21:29 PM

I am using VLC to watch avi's and it was stuttering every few minutes. I checked task manager and noticed ash.exe (or similar) service was spiking the cpu usage up to 80% at exactly the same time the video was. I googled the file and it was an avast file. I am not in front of my own PC at the moment so the filename i've given is probably wrong. This only started after i reinstalled windows (XP PRO). It never happened before even though there is no software that is different. When i disabled avast the video was fine.

Any help would be great 

Title: Re: video playback problem
Post by: Lisandro on July 13, 2007, 02:18:06 PM

Quote from: madpro on July 13, 2007, 11:17:26 AM

I am using VLC to watch avi's and it was stuttering every few minutes.

As a workaround, you can add these files to the Standard Shield provider (on-access scanning) exclusion list.
Left click the 'a' blue icon, click on the provider icon at left and then Customize. Go to Advanced tab and click on Add button...
You can use wildcards like * and ?. But be carefull, you should 'exclude' that many files that let your system in danger.

Title: Re: video playback problem
Post by: madpro on July 13, 2007, 03:04:12 PM

thanks Tech, i will give this a try when i get home.

Title: Re: video playback problem
Post by: Lisandro on July 13, 2007, 03:12:55 PM

You're welcome 8)