Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: Jim60 on August 01, 2021, 05:03:51 AM

Title: VPN will not connect
Post by: Jim60 on August 01, 2021, 05:03:51 AM
My VPN no longer connects. I tried reinstalling but the on button just continuously spins, not connecting. It seems to be stuck at "disguising your location" and never connects. Whats going on?
Title: Re: VPN will not connect
Post by: r@vast on August 02, 2021, 03:28:04 PM
Hi,

Have you tried to connect to different locations?
Could you please try the following:
1. Please open SecureLine VPN and connect to a location.
2. Open Avast Premium Security - go to > Protection > Firewall > under "Firewall Profile" set current networks to "Private Network"