Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: cameronlow on July 27, 2007, 01:58:19 PM

Title: Help! - Vista trouble - It's not working when I download it...
Post by: cameronlow on July 27, 2007, 01:58:19 PM

I have recently bought a Dell computer with Vista home premium on it.  However, when I download Avast Home, my internet stops working completely.  I have no idea what is causing this, my ideas are:

1.  There was a free months demo of McAfee which has now expired - is this conflicting with anything?
2.  Firewalls - what are they, how should they be set etc?

That's as far as I can go.  Obviously, I am not very computer literate - some would say a lot worse.  Any help would be hugely appreciated!!

Title: Re: Help! - Vista trouble - It's not working when I download it...
Post by: Vlk on July 27, 2007, 03:22:07 PM

Hi,

and welcome to the avast forums?
Can you please try uninstalling McAfee?
Control Panel -> Programs and Features.

Thanks
Vlk