Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: barathon on July 31, 2007, 11:24:16 AM
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hi,
yesterday I changed my electronic mail service.
now I am with Thunderbird and previously I was with OE6.
when I send a message with OE6, it is possible to have a note in the outgoing message: "clean message"
with Thunderbird 2.0.0.5 this note does not appeared. :'(
have you some explainations?
thanks ;)
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There is no difference in the way avast treats OE6 and Thunderbird (in fact avast has not got a clue that you are using either of them).
What kind of account is this you are sending messages on? Is this a regular POP/SMTP account?
What is the port that you are using to connect to the SMTP server (is it port 25?).
Remember that you cannot see the added message in the "Sent" folder because the "clean" message is not added until the whole message is being transmitted out of your system. The "clean" message can only be seen by the person the message is being sent to.
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Hi,
my accounts are the same in OE6 and TB 2.0.0.5
the POP/SMTP are the same:
pop: 110
smtp 587
the probleme is perhaps with TB
thanks :)
this the message in OE6
--------------------------------------------------------------------------------
Avast! Antivirus: Message entrant propre.
Base antivirus (VPS): 000762-4, 30/07/2007
Test du: 31/07/2007 13:56:05
avast! - copyright (c) 1988-2007 ALWIL Software.
--------------------------------------------------------------------------------
Avast! Antivirus: Message sortant propre.
Base antivirus (VPS): 000762-4, 30/07/2007
Test du: 31/07/2007 11:12:02
avast! - copyright (c) 1988-2007 ALWIL Software.
--------------------------------------------------------------------------------
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In your account in OE6 you are using SMTP port 25 to send out your emails.
When you set up this account in Thunderbird (I have to guess for some good reason to you) you decided not to use port 25 for SMTP (as you do in OE6) but to use port 587 (and probably TLS as the security option).
You have chosen with Thunderbird to use a secured connection to send your mail. Secured connections cannot be scanned by avast (or any other antivirus product). So avast does not scan the outbound message at all and the "clean" note is not inserted.
If you want the "clean" note inserted by avast you would need to edit the SMTP entry for the account in Thunderbird, set the port to 25 and the security option to "None".
If you want the mail scanned by avast and you want to use the secure connection there are other options available - but they are a bit more complex to set up. Let us know if you want to do that.
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I would like to use secure connection and than the mail would be scanned by avast. Could you give me some instructions?
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You could check out these links Gmail and Avast Providers (http://forum.avast.com/index.php?topic=14854.msg125401#msg125401)
Solution: Using GMail with Avast and a SPAM filter (http://forum.avast.com/index.php?topic=10428.0)
Also see http://forum.avast.com/index.php?topic=26654.msg217996#msg217996 (http://forum.avast.com/index.php?topic=26654.msg217996#msg217996)
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I've a doubt about using avast with thunderbird without SSL. I've set up the mail client to work with avast throught POP, but the email than I receive don't show any message.
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I've a doubt about using avast with thunderbird without SSL. I've set up the mail client to work with avast throught POP, but the email than I receive don't show any message.
Do you use any firewall? Is ashMaiSv.exe allowed to connect?
Are you using ports 110/25 (default) to receive and send email?
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I use a firewall (Comodo). But I make a test with the firewall disabled and the message isn't showed.
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Can you post a screenshot of this message?
To know how to post a screenshot, see http://forum.avast.com/index.php?topic=8982.0
You can use Gadwin PrintScreen to get a screenshot (http://www.gadwin.com/printscreen/) or the free version of WinSnap 1.1.10 (http://www.filehippo.com/download_winsnap/?2173).
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A screenshot of your message? I'm sorry, I don't understand English very well, and I don't understand what do you try to tell me
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A screenshot of your message? I'm sorry, I don't understand English very well, and I don't understand what do you try to tell me
The message is on a window.
I want to see this window to help you. You can capture (copy) this window using a screenshot application.
Then you post the picture (attach the file) here.
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I put a screenshoot of your message. I don't know if you want the forum message, the "message of infection or not" than I want to show with avast, the notification message that I receive on my email.
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I've a doubt about using avast with thunderbird without SSL. I've set up the mail client to work with avast throught POP, but the email than I receive don't show any message.
I assume you are talking about the insertion of a clean note ?
If so, first I feel this is of limited use as if it is being scanned then a clean note is rather pointless as if the email was infected all hell would break loose. Secondly if there is no alarm then you could assume it is clean. Thirdly I don't trust clean notes no matter what AV inserts them as there already a number of malicious email which have a 'this email has been scanned by (insert AV of choice) and is clean.' So I just don't see the value other than giving a warm fuzzy feeling in the insertion of a clean note.
If you are downloading the email directly from gmail using Thunderbird and using the SSL ports then avast isn't able to scan or insert a clean note in secure email. There is an extension that you can download gmail.
Before you check about clean note insertion first you have to confirm that avast is even scanning the email. The avast icon will rotate; there will be activity on the Internet Mail detailed view, Last scanned: and Scanned total: fields; there will be information in the email headers to indicate that it has been scanned, this happens for all scanned email regardless if you have asked for the insertion of a clean note.
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Yes, I was asking about a clean note. The provider than I'm using is Yahoo, and I'm using the 110 port (POP), but there is no activity. avast is not scanning the emails, but I don't know the reason.
Thank you very much, and thank you by your patience.
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Yahoo accounts are normally webmail accounts viewed through your browser.
If you are something like a web2mail converter to download your webmail to your inbox then I believe that may use a different protocol (not pop3) and as such may not be scanned.
So is your Yahoo account a POP3 account (which you normally have to pay for) or is it a webmail account that is downloaded with something like ypopper ?
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I access to the Yahoo accounts through Thunderbird with a POP3 account. I use a Yahoo server POP3, it's like pop.XXX.yahoo.XXX
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That is a mystery as it should be treated as normal, if it worked under OE6 it should work under thunderbird, If you still have OE check it still works in OE and is scanned by avast ?
If it does ensure all settings are the same in thunderbird.
What ports are used to connect to yahoo pop3 ?
If they are not 110 (or it insists on SSL/TLS connection) then avast won't scan them as that is the port it monitors.
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I use the 110 port without security connection.
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I'm at a loss as there doesn't seem to be anything that should get in the way of avast scanning your email.
I'm also a little confused also as in your original post you said you wanted to use secure connections.
I would like to use secure connection and than the mail would be scanned by avast. Could you give me some instructions?
So I'm not sure what it is that is required, or even if you need to have mentioned secure at all, as it doesn't appear to have anything to do with this problem ?
Are You using any anti-spam tools, if so what ?
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I would like to use secure connection but yesterday I suspect than avast didn't work fine. Then I try to make than avast work fine and after I try to use secure connection.
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You don't think you can just use a secure connection unless your ISP supports it. Some ISPs insist on it and then you are forced to use it.
If you then changed your settings in tbird to TLS or SSL then avast 'can't' possibly have worked as it doesn't (can't) scan secure connections, that is the whole point of a secure connection to keep prying eyes out.
These are commonly the secure ports - SSL/TLS (Secure) Ports POP3 995; SMTP Ports, Thunderbird-587, If using these ports avast doesn't monitor them. If you try to use the standard ports 110, 25, etc. and use secure communication with them then avast intercepts those ports but can't scan the encrypted content and it usually fails to upload as it doesn't know how to send to a secure connection.
So I'm even more confused, but that happens easily ;D
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I think than I've understood it. You are telling me than although I'm using 110 port to receive the emails, avast can't scan them because my provider is sending me the emails through a secure connection and they are possibly encrypted.
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Not exactly as if your original image is still the same using port 10 without TLS/SSL then they aren't encrypted. If you have changed it then things are different completely.
You really need to contact your Yahoo account and ask about using secure email, if they support it ask how the email account should be set up, e.g. what ports to use. If that is the normal email ports and not the ones I showed earlier then avast can't scan your email. So I can't see how as you said you tried secure and it worked, that just isn't possible.
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Maybe this help with Yahoo SSL mail: http://forum.avast.com/index.php?topic=14854.msg238394#msg238394
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Perhaps a silly question but do you have box checked in the Inter Mail provider's POP tab checked to scan the mail. In the Redirect tab does it show port 110 for POP?
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Maybe this help with Yahoo SSL mail: http://forum.avast.com/index.php?topic=14854.msg238394#msg238394
I gave him that Topic link in my very first reply yet it doesn't seem to have registered.
You could check out these links Gmail and Avast Providers (http://forum.avast.com/index.php?topic=14854.msg125401#msg125401)
Solution: Using GMail with Avast and a SPAM filter (http://forum.avast.com/index.php?topic=10428.0)
Also see http://forum.avast.com/index.php?topic=26654.msg217996#msg217996 (http://forum.avast.com/index.php?topic=26654.msg217996#msg217996)
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Sorry, David, I mean, the doubled post of mine :-[
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Not about a double post just that this was offered but no action seemed to have been taken by breixo, this topic has been very confused.