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Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: braigno2 on August 17, 2021, 05:33:57 AM

Title: password window only half visible
Post by: braigno2 on August 17, 2021, 05:33:57 AM
 the password window is only partially visible.
i tried to reboot , but it hasnt fixed the issue
therefore i can not see my entire password information
anyone with a similar issue?
what could cause that?
Title: Re: password window only half visible
Post by: jhumphrey on August 17, 2021, 02:26:47 PM
I have the same problem.  You can copy password and paste in word and displays the entire password.  Hopeful Avast will have it fixed soon.
Title: Re: password window only half visible
Post by: Joey30 on August 17, 2021, 05:40:45 PM
same problem it's very annoying.  i hope this is fixed soon as well.
Title: Re: password window only half visible
Post by: Gary30 on August 17, 2021, 09:27:43 PM
my password window is only half visible as well,  i cant see the information at all,   what is the deal with this,  is there a solution to fix this???
Title: Re: password window only half visible
Post by: r@vast on August 18, 2021, 09:53:25 AM
Hi,

This issue occurs when running AV UI version 1.0.659. Our developers are looking into this issue.
As a workaround, please use the browser extension of Avast Passwords to edit Avast Passwords data.
Go to the respective website >click on the Passwords icon (top-right of the browser) > Move the mouse cursor over the desired Passwords entry and click "Details". Then click "Edit".
Please accept our apologies for any inconvenience caused.
Title: Re: password window only half visible
Post by: Joey30 on August 18, 2021, 03:58:58 PM
looking forward to this being resolved
Title: Re: password window only half visible
Post by: Jalego on August 18, 2021, 04:28:12 PM
Same problem here...
I just subscribed to my ultimate version...
Hope avast could fix this soon.
Title: Re: password window only half visible
Post by: 1940harrycore on August 18, 2021, 07:01:27 PM
I have the same problem as many others. I also find it happens when trying to add a new account  Not being a 'techie 'I would appreciate a plain English instruction as to how this problem can be resolved from the Avast experts, Please!!  Thank you.  Harry
Title: Re: password window only half visible
Post by: Kodey on August 18, 2021, 10:43:32 PM
I have the same problem as many others. I also find it happens when trying to add a new account  Not being a 'techie 'I would appreciate a plain English instruction as to how this problem can be resolved from the Avast experts, Please!!  Thank you.  Harry
Hi there,

as you can read above, the developers are already working on resolving this issues. I have the problem as well, though for the time being, there's not a whole lot we can do other than wait until a fix is out.

Toodles.
Title: Re: password window only half visible
Post by: rafaelfs.rj on August 19, 2021, 02:10:36 PM
Same here. Avast has been trying to overcome its hundreds of bugs. Annoying!
Title: Re: password window only half visible
Post by: Vicki30 on August 20, 2021, 07:53:02 PM
Same problem here. I really don't understand why there are so many problems when updates are made.
Do you not have people who test the system when updates are made? It seems like we are to be guinea pigs while we are trying to work.
Passwords are kind of essential. :-\
Title: Re: password window only half visible
Post by: Leonard 119 on August 20, 2021, 08:47:09 PM
My neighbor gave me this fix for my desktop with windows 10;
"I had the same annoying issue.  It is easy to fix. Go to control panel, programs and features, click on Avast, then click uninstall, then click repair.  It only takes a minute or so and fixes the issue."
This worked for both of my computers just last night, on one of the computers I had to run the repair twice.
Edit to add; I didn't uninstall Avast, just clicked uninstall, then the option to repair popped up and I selected repair.
Leonard.
Title: Re: password window only half visible
Post by: Siavahda on August 20, 2021, 10:29:16 PM
My neighbor gave me this fix for my desktop with windows 10;
"I had the same annoying issue.  It is easy to fix. Go to control panel, programs and features, click on Avast, then click uninstall, then click repair.  It only takes a minute or so and fixes the issue."
This worked for both of my computers just last night, on one of the computers I had to run the repair twice.
Leonard.

I tried skipping some steps of your solution, Leonard 119, just to see if it might work, and at least for me, there was no need to uninstall and reinstall - just selecting 'repair' fixed the problem! Thank you so much, I'm so relieved to have that sorted and working properly now! :D Say thank you to your neighbour for me!
Title: Did Not Uninstall
Post by: Leonard 119 on August 20, 2021, 11:38:01 PM
Hi Siavahda,
Thanks for responding, and I'll definitely thank my neighbor.
I didn't uninstall Avast, just clicked uninstall, then the option to repair popped up and I selected repair.
I edited my previous post.
 
Title: Re: password window only half visible
Post by: schmidthouse on August 20, 2021, 11:42:00 PM
@ Leonard 119

Why did you change the "Topic Name" ??
Title: Re: password window only half visible
Post by: bob3160 on August 20, 2021, 11:46:48 PM
There's more than one way to do a repair.
https://youtu.be/8syEBwVGUow (https://youtu.be/8syEBwVGUow)
Title: Re: password window only half visible
Post by: Leonard 119 on August 20, 2021, 11:54:21 PM
@schmidthouse
I only changed the topic name to prevent anyone from misunderstanding the fix I posted.
Title: Re: password window only half visible
Post by: ablawat on August 23, 2021, 03:12:26 PM
I used repair and it fixed the problem for a day or two and now I am having the same problem again
Title: Re: password window only half visible
Post by: Leonard 119 on August 23, 2021, 03:34:51 PM
Hi ablwat,
               My problem returned last night also.
My neighbor gave me instructions to do the repair again, this time through the Avast Menu, and it worked.
From the email he sent me;
 
"My Avast passwords window screwed up again Sunday night.  This time I went to Avast Menu, Settings, Troubleshooting, Repair App.  It repaired the window view just like before.  It is a little annoying that it continues to require repair but at least it's easy to repair."
Title: Re: password window only half visible
Post by: rkm01 on August 23, 2021, 10:42:33 PM
Problem for me as well. Only half visible. Started about the 17th of August.
Title: Re: password window only half visible
Post by: bob3160 on August 23, 2021, 10:49:59 PM
Problem for me as well. Only half visible. Started about the 17th of August.
https://forum.avast.com/index.php?topic=297304.msg1647243#msg1647243
Title: Re: password window only half visible
Post by: r@vast on August 24, 2021, 01:37:27 PM
Hi,

This issue should be resolved in UI version 1.0.660.
If you still notice this issue, please check your UI version (Menu > About).