Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rick132 on August 17, 2021, 05:23:10 PM

Title: permanently disabling real site
Post by: rick132 on August 17, 2021, 05:23:10 PM

Hi

I know I can switch real site off via the console (which i do and set it to disable indefinitely) but if I disable shields for any period of time and then reenable them real site switches itself back on.

I have absolutely no desire to use real site and was wondering if there was a way to uninstall the module of switch it off so it never reactivates?

Title: Re: permanently disabling real site
Post by: Charyb-0 on August 17, 2021, 08:16:03 PM

• Go to Programs and Features
• Select Avast
• Select change
• Uncheck Real Site
• Finish by clicking on the Change button

You will see a User Account Control popup and an authorization popup from Avast that you will need to ok.

Please see attached.


I hope this helps.

Title: Re: permanently disabling real site
Post by: rick132 on August 19, 2021, 05:35:43 PM

thanks for the reply but:

Title: Re: permanently disabling real site
Post by: DavidR on August 19, 2021, 06:23:12 PM

Quote from: rick132 on August 19, 2021, 05:35:43 PM

thanks for the reply but:

So no Avast Premium Security (APS) in the Programs and Features, yet your second images shows it is installed.
This would appear to also be an issue with APS.

If you go into the Windows Security, Virus & Threat protection and check is ASP shown as the Antivirus protection ?

If not and other than the issue with real site, it appears to be working I would try an Avast Repair.
Avast UI > Menu > Settings > General Troubleshooting - APP Repair and restart after that. 

Hopefully that will at least rectify ASP not showing in the Programs and Features and give the option to use the Change option to uncheck the Real Site component in ASB.