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Consumer Products => Avast One => Topic started by: Edward [Avast] on August 20, 2021, 02:55:01 PM

Title: Avast One: Redesigned installer and app UI
Post by: Edward [Avast] on August 20, 2021, 02:55:01 PM
Hi all,

First of all, welcome to this new forum board dedicated to Avast One. Avast One is an integrated all-in-one service that combines antivirus, VPN, and more to help you increase privacy, speed up your devices, and stay safe from threats.

Based on feedback and lots of learning from the pilot phase, we've made some big changes to Avast One over the past few months, with a major UI redesign and improved features like anti-fingerprinting, improved firewall, and others.

You're the first see these changes in this latest beta version of Avast One: 21.7.  As always, we are eager to hear how you like it and how it works for you.

In this release, we are especially interested in hearing about your experience with the redesigned installer, so if possible, please try reinstalling Avast One with the new installers below. 

Also, please note: this new beta version of Avast One is not compatible with other Avast products, so to test it you'll need to uninstall other Avast products from your device (AV, VPN, Clean Up, AntiTrack, etc.).  The installer should also catch any incompatible apps you may have.

What's new

What was fixed

How to install:
You can use this online BETA installer: https://bits.avcdn.net/productfamily_ANTIVIRUS/insttype_ONE_FREE/platform_WIN/installertype_ONLINE/build_BETA
Title: Re: Avast One: Redesigned installer and app UI
Post by: Asyn on August 20, 2021, 03:10:07 PM
Hi Ed, is Avast One available in Europe yet..!? (Last thing I heard was Australia only...) Cheers
Title: Re: Avast One: Redesigned installer and app UI
Post by: bob3160 on August 20, 2021, 03:18:48 PM
Is there something wrong with these download links?
Selecting a link doesn't start the download.
Title: Re: Avast One: Redesigned installer and app UI
Post by: bob3160 on August 20, 2021, 03:22:56 PM
Is there something wrong with these download links?
Selecting a link doesn't start the download.
No download while using Chrome.
The download worked in Edge?
Title: Re: Avast One: Redesigned installer and app UI
Post by: Edward [Avast] on August 20, 2021, 04:14:22 PM
Hi Ed, is Avast One available in Europe yet..!? (Last thing I heard was Australia only...) Cheers

Hi, We are planning to expand availability soon. We'll let you know here soon.
Title: Re: Avast One: Redesigned installer and app UI
Post by: Edward [Avast] on August 20, 2021, 04:15:38 PM
Is there something wrong with these download links?
Selecting a link doesn't start the download.
No download while using Chrome.
The download worked in Edge?

Hi Bob, Yes, there is a problem. We're working to fix it.
Title: Re: Avast One: Redesigned installer and app UI
Post by: bob3160 on August 20, 2021, 04:38:31 PM
The uninstaller does not work.
This is where it sits and does nothing.
(https://d1ka0itfguscri.cloudfront.net/Lh/2021/08/20/14/37/crjY2AVjJOd/preview.jpg)
Title: Re: Avast One: Redesigned installer and app UI
Post by: bob3160 on August 20, 2021, 04:56:08 PM
The uninstaller does not work.
This is where it sits and does nothing.
(https://d1ka0itfguscri.cloudfront.net/Lh/2021/08/20/14/37/crjY2AVjJOd/preview.jpg)
After a restart I was able to uninstall the product.
Title: Re: Avast One: Redesigned installer and app UI
Post by: Asyn on August 20, 2021, 05:08:49 PM
Hi Ed, is Avast One available in Europe yet..!? (Last thing I heard was Australia only...) Cheers
Hi, We are planning to expand availability soon. We'll let you know here soon.
OK, thanks. Please keep me/us updated. Cheers
Title: Re: Avast One: Redesigned installer and app UI
Post by: suk on August 20, 2021, 06:20:55 PM
Is there something wrong with these download links?
Selecting a link doesn't start the download.

Download link is corrected to use standard distribution of online installers. Thanks Bob for reporting!
Title: Re: Avast One: Redesigned installer and app UI
Post by: reemp91 on August 21, 2021, 05:42:46 PM
Does Avast One accepts "Avast Premium Security" Keys? And can it be installed in Israel?
Title: Re: Avast One: Redesigned installer and app UI
Post by: bob3160 on August 22, 2021, 12:02:43 AM
Does Avast One accepts "Avast Premium Security" Keys? And can it be installed in Israel?
Simple answer to both - NO
Title: Re: Avast One: Redesigned installer and app UI
Post by: wahyushikifujin on August 22, 2021, 02:24:18 PM
what is the difference between avast one free and avast one and why is it only available in australia?
Title: Re: Avast One: Redesigned installer and app UI
Post by: bob3160 on August 22, 2021, 03:25:39 PM
what is the difference between avast one free and avast one and why is it only available in australia?
Here's the answer to your second question: https://forum.avast.com/index.php?topic=298299.msg1648091#msg1648091
Check out the website to learn the differences.
https://support.avast.com/en-ww/article/1/
Title: Re: Avast One: Redesigned installer and app UI
Post by: chris.. on August 24, 2021, 04:36:38 PM
Hi,
Will "Ultimate" continue to be offered once "One" will be available (almost) everywhere in the world?
Title: Re: Avast One: Redesigned installer and app UI
Post by: Edward [Avast] on September 01, 2021, 05:36:30 PM
Hi,
Will "Ultimate" continue to be offered once "One" will be available (almost) everywhere in the world?

Hi Chris,
Ultimate will continue to be offered, but Avast One will be preferred in marketing and communication.
Best,
Edward
Title: Re: Avast One: Redesigned installer and app UI
Post by: strakl on September 11, 2021, 11:50:31 AM
Hello everyone!
I am highly impressed that Avast will now be offering their products in just one program, but I just have a bit of a concern. If I understand this right, the entire UI will be new which can have a little bit of a negative impact on the accessibility for screen reading software, unless it will be optimised. When it comes in Europe I will of course give it a try and provide feedback.
Kind regards,
Urh
Title: Re: Avast One: Redesigned installer and app UI
Post by: Edward [Avast] on September 13, 2021, 01:00:18 PM
Hello everyone!
I am highly impressed that Avast will now be offering their products in just one program, but I just have a bit of a concern. If I understand this right, the entire UI will be new which can have a little bit of a negative impact on the accessibility for screen reading software, unless it will be optimised. When it comes in Europe I will of course give it a try and provide feedback.
Kind regards,
Urh

Hi Urh,
We've tried hard to make Avast One as accessible as all Avast products. Your feedback will be valuable for helping us improve, so please share when you get a chance.
Best regards,
Edward
Title: Re: Avast One: Redesigned installer and app UI
Post by: Sierra381 on November 27, 2021, 08:28:39 AM
Bonjour,

Utilisateur des produits Avast depuis une bonne quinzaine d'années, après avoir testé d'autres programmes, j'ai toujours été satisfait...

Aucun virus n'est passé, et avec des ados naviguant parfois en eaux troubles, ça n'était pas gagné  :-X

Devant renouveler mon abonnement Avast Vpn sous peu, mon abonnement Avast Cleaner de même, et enfin mon abonnement Avast Sécurity Internet un peu plus tard, j'ai été séduit par la solution "tout en 1"...

Seul "regret", je n'ai que 2 postes à protéger, obligé de prendre la version "5 postes"... Bon, avec les black friday, ça va  ;D

Désinstallation des anciens modules (avec l'outil prévu), petite erreur de ma part, oublié de désactiver l'auto-protection, sans problème pour Windows 10, guerre pour Windows 7... (voir mon post https://forum.avast.com/index.php?topic=308446.0).

Programme encore plus "léger" que les précédents au niveau prise de ressources  :)

Prise en main facile, même si nouvelle...

Outils intégrés puissants, que ce soient le nettoyage, la recherche de pilotes (j'avais pris 1 an d'Avast Driver Updater, juste pour mon W10... 16 pilotes pour mon W7), le nettoyage, etc...

Seul petit bémol: Je souhaite que le Vpn sois activé dès le démarrage de mes Pc, chose paramêtrable avec Avast Vpn... Là, à priori, ça n'est pas le cas.

Même si on coche "toujours activer le Vpn", celui-ci n'estjamais actif dès le démarrage, obligé de l'activer manuellement... Sans compter qu'il se désactive tout seul, par exemple au moment de poster ici  :P.

Enfin, certains messages sont redondants... Par exemple, j'ai protègé 774 fichiers dès l'activation, et ce mation, il me dit "774 fichier à protéger"... j'y vais, ben, ils le sont déjà...

Bref, quelques petites amélirations à prévoir pour que le produit soit, à mon sens d'utilisateur averti, parfait...

Un peu compliqué peut-être pour un débutant...  ;)

Title: Re: Avast One: Redesigned installer and app UI
Post by: Asyn on November 27, 2021, 09:06:06 AM
Please post English here, else use the forum section for your language.
-> Non-English Zone: https://forum.avast.com/index.php#c7
Title: Re: Avast One: Redesigned installer and app UI
Post by: Sierra381 on November 27, 2021, 09:30:00 PM
Hello,

User of Avast products for a good fifteen years, after having tested other programs, I have always been satisfied...

No virus has passed, and with teenagers sometimes sailing in murky waters, it was not won:-X

Having to renew my Avast Vpn subscription soon, my Avast Cleaner subscription as well, and finally my Avast Internet Security subscription a little later, I was seduced by the "all in one" solution...

Only "regret", I have only 2 positions to protect, forced to take the version "5 positions"... Well, with the black Friday, it’s okay;D

Uninstallation of old modules (with the planned tool), small error on my part, forgot to disable auto-protection, no problem for Windows 10, war for Windows 7... (see my post https://forum.avast.com/index.php?topic=308446.0).

Program even more "light" than the previous ones at the level of resources:)

Easy handling, even if new...

Powerful built-in tools, whether it’s cleaning, searching for drivers (I had taken 1 year of Avast Driver Updater, just for my W10... 16 drivers for my W7), cleaning, etc...

Only small downside: I want the Vpn to be activated as soon as I start my Pc, something parameterable with Avast Vpn... That is not the case.

Even if we check "always enable the VPN", it is never active from the start, forced to activate it manually... Not to mention that it deactivates itself, for example when posting here :P.

Finally, some messages are redundant... For example, I protected 774 files as soon as it was activated, and this information, it tells me "774 file to protect"... I go, well, they are already protected...

In short, a few small improvements to provide for the product to be, in my opinion as an informed user, perfect...

A bit complicated perhaps for a beginner... ;)

As your support by the way  :P
Title: Re: Avast One: Redesigned installer and app UI
Post by: r@vast on November 30, 2021, 01:00:21 PM
Hello,

User of Avast products for a good fifteen years, after having tested other programs, I have always been satisfied...

No virus has passed, and with teenagers sometimes sailing in murky waters, it was not won:-X

Having to renew my Avast Vpn subscription soon, my Avast Cleaner subscription as well, and finally my Avast Internet Security subscription a little later, I was seduced by the "all in one" solution...

Only "regret", I have only 2 positions to protect, forced to take the version "5 positions"... Well, with the black Friday, it’s okay;D

Uninstallation of old modules (with the planned tool), small error on my part, forgot to disable auto-protection, no problem for Windows 10, war for Windows 7... (see my post https://forum.avast.com/index.php?topic=308446.0).

Program even more "light" than the previous ones at the level of resources:)

Easy handling, even if new...

Powerful built-in tools, whether it’s cleaning, searching for drivers (I had taken 1 year of Avast Driver Updater, just for my W10... 16 drivers for my W7), cleaning, etc...

Only small downside: I want the Vpn to be activated as soon as I start my Pc, something parameterable with Avast Vpn... That is not the case.

Even if we check "always enable the VPN", it is never active from the start, forced to activate it manually... Not to mention that it deactivates itself, for example when posting here :P.

Finally, some messages are redundant... For example, I protected 774 files as soon as it was activated, and this information, it tells me "774 file to protect"... I go, well, they are already protected...

In short, a few small improvements to provide for the product to be, in my opinion as an informed user, perfect...

A bit complicated perhaps for a beginner... ;)

As your support by the way  :P

Hi,

Thank you for the feedback.

The "Always turn on VPN" option relates to how the VPN Secure Connection responds when you connect to an untrusted Wi-Fi network (e.g. public Wi-Fi)(https://support.avast.com/en-ww/article/5/#idt_040). You can view and change the network connection in the firewall settings (https://support.avast.com/en-ww/article/One-FAQ/idt_4450)

Please consider contacting Avast support via https://support.avast.com/fr-fr/contact/paid for further assistance.

Title: Re: Avast One: Redesigned installer and app UI
Post by: Sierra381 on November 30, 2021, 08:41:56 PM
Thank you very much  :)

I would have liked the Vpn to "launch" automatically, as we could do with the module apart... It doesn’t seem to be planned, but I will continue to read...

Otherwise, I will make a ticket for support  :P

Regards  ;)
Title: Re: Avast One: Redesigned installer and app UI
Post by: chris.. on December 24, 2021, 04:44:57 PM
Thank you very much  :)

I would have liked the Vpn to "launch" automatically, as we could do with the module apart... It doesn’t seem to be planned, but I will continue to read...

Otherwise, I will make a ticket for support  :P

Regards  ;)
I think it should be possible with a script or with the task scheduler on a "win startup" event but you need to know the subprogram that launches the VPN manually.
Title: Re: Avast One: Redesigned installer and app UI
Post by: bob3160 on December 24, 2021, 05:13:12 PM
Thank you very much  :)

I would have liked the Vpn to "launch" automatically, as we could do with the module apart... It doesn’t seem to be planned, but I will continue to read...

Otherwise, I will make a ticket for support  :P

Regards  ;)
There are settings that you can change. See if this helps.
This turns on the VPN automatically when connecting to public sites
(https://d1ka0itfguscri.cloudfront.net/Lh/2021/12/24/16/07/crlZDiV297U/preview.jpg)
If you scroll down there's also a second setting that you can select.
(https://d1ka0itfguscri.cloudfront.net/Lh/2021/12/24/16/12/crlZDlV297E/preview.jpg)
Open the UI > select Explore > Under Online Privacy select > VPN Secure Connection
Next, select > Open VPN to get to the settings I've shown.

Title: Re: Avast One: Redesigned installer and app UI
Post by: Glen2 on January 27, 2022, 09:38:39 AM
Hi. Have just purchased a subscription here in Australia today and am having issues installing the product on a Samsung tablet. When try to sign into my account I get a "something went wrong, please try again or contact support. Code 1005. I have contacted support but they didn't seem to have any info on that code, so they are apparently going to get back to me. I just thought someone here might have come up against this issue. Thanks
Title: Re: Avast One: Redesigned installer and app UI
Post by: bob3160 on January 27, 2022, 01:07:22 PM
Hi. Have just purchased a subscription here in Australia today and am having issues installing the product on a Samsung tablet. When try to sign into my account I get a "something went wrong, please try again or contact support. Code 1005. I have contacted support but they didn't seem to have any info on that code, so they are apparently going to get back to me. I just thought someone here might have come up against this issue. Thanks
You're posting in the wrong section. This is for Windows
Try the following section: https://forum.avast.com/index.php?board=128.0
Title: Re: Avast One: Redesigned installer and app UI
Post by: SC on February 10, 2022, 07:47:47 AM
Is there a difference between the free version of Avast and the full version of Avast?  Is it possible to use "Avast Premium Security" keys with Avast One? And, more importantly, can it be implemented in India?
Title: Re: Avast One: Redesigned installer and app UI
Post by: Asyn on February 10, 2022, 10:08:15 AM
Is there a difference between the free version of Avast and the full version of Avast?  Is it possible to use "Avast Premium Security" keys with Avast One? And, more importantly, can it be implemented in India?
-> https://support.avast.com/en-ww/article/One-FAQ
-> https://support.avast.com/en-ww/article/Migrate-One-FAQ
Title: Re: Avast One: Redesigned installer and app UI
Post by: r@vast on February 10, 2022, 02:25:09 PM
Is there a difference between the free version of Avast and the full version of Avast?  Is it possible to use "Avast Premium Security" keys with Avast One? And, more importantly, can it be implemented in India?

Hi,
1. Yes - https://support.avast.com/en-ww/article/Antivirus-FAQ/#idt_4100
2. No
3. Currently not available for India.
See links in the post above for more info.