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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Tarq57 on August 18, 2007, 11:00:20 AM

Title: [RESOLVED]Another user with no boot time scan
Post by: Tarq57 on August 18, 2007, 11:00:20 AM

XP Home, SP 2, Fully up to date. Saw the posts here, decided to try a boot time scan. Failed.  Tried a repair of Avast, took just a few seconds, tried a boot scan again, failed.
Both times the loading XP screen had just started (where the progress bar scrolls across the page, prior to the log in screen), the Avast boot scan started, briefly, threw up an error message that was too brief to read, and Windows continued.
The aswBoot.txt log is empty for both those times, listing only the time and date.
There is a log in the logs folder titled aswBoot.log, the time is for one minute after the second failed bootscan.

CmdLine - quick
aswBoot.exe /A:"*" /L:"English" /RA:chest /RS:no /archives
CmdLine end
CreateKbThread
new CKbBuffer
CKbBuffer::Init
CKbBuffer::Init end
NtCreateEvent(g_hStopEvent)
NtAllocateVirtualMemory - stack
NtGetContextThread - NtCurrentThread
NtCreateThread - KbThread
CreateKbThread end
NtInitializeRegistry
KbThread start
ReadRegistry
DATA=D:\Program Files\Alwil Software\Avast4\DATA
PROG=D:\Program Files\Alwil Software\Avast4
BUILD=1029
Microsoft Windows XP Service Pack 2
SystemRoot=C:\WINDOWS
TEMP=C:\WINDOWS\TEMP
TMP=C:\WINDOWS\TEMP
ReadRegistry end
CreateTemp
CreateTemp end
cmnbInit
SetFolders
SetFolders end
aswEnginDllMain(DLL_PROCESS_ATTACH)
InitLog
InitLog end
CmdLine - full
aswBoot.exe /A:"*" /L:"English" /RA:chest /RS:no /archives
CmdLine end
Unschedule
61,00,75,00,74,00,6F,00,63,00,68,00,65,00,63,00,
6B,00,20,00,61,00,75,00,74,00,6F,00,63,00,68,00,
6B,00,20,00,2A,00,00,00,73,00,70,00,72,00,65,00,
73,00,74,00,72,00,74,00,00,00,61,00,73,00,77,00,
42,00,6F,00,6F,00,74,00,2E,00,65,00,78,00,65,00,
20,00,2F,00,41,00,3A,00,22,00,2A,00,22,00,20,00,
2F,00,4C,00,3A,00,22,00,45,00,6E,00,67,00,6C,00,
69,00,73,00,68,00,22,00,20,00,2F,00,52,00,41,00,
3A,00,63,00,68,00,65,00,73,00,74,00,20,00,2F,00,
52,00,53,00,3A,00,6E,00,6F,00,20,00,2F,00,61,00,
72,00,63,00,68,00,69,00,76,00,65,00,73,00,00,00,
00,00,
Unschedule end
LoadResources
LoadResources end
InitReport
InitReport end
NtSetEvent(g_hInitEvent)
InitKeyboard
s_dwKbdClassCnt: 2
InitKeyboard end
GetKey
CKbBuffer::Wait
CKbBuffer::Get
CKbBuffer::Get end
CKbBuffer::Wait end
FreeMemory: 914448384
aswintegInitialize
avworkInitialize
Unhandled exception! Error:17419718
GetErrorText
Unhandled exception Error:0xC0000005 {The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".}

Title: Re: Another user with no boot time scan
Post by: igor on August 18, 2007, 11:26:11 AM

A program update should be released soon (in a week maybe) that will hopefully solve the problems.

Title: Re: Another user with no boot time scan
Post by: Tarq57 on August 18, 2007, 11:29:16 AM

Marvelous. (Good.)
Anything I should do in the meantime, or just be patient?
(Avast is worth being patient for. This is only the third problem, all minor so far, in over a year.)
Thanks for the quick answer.

Title: Re: Another user with no boot time scan
Post by: igor on August 18, 2007, 11:41:50 AM

I'm afraid not.
It's quite possible that some of the VPS updates in between will solve the problem, but until the program itself it updated, it might reappear later (with another VPS) again.

Title: Re: Another user with no boot time scan
Post by: Tarq57 on August 18, 2007, 11:44:24 AM

Thankyou.
I'll wait.

Title: Re: Another user with no boot time scan
Post by: melbguy1 on August 18, 2007, 03:06:30 PM

Yeah all of a sudden in the last week when I scheduled a boot time scan as normal, it simply begun to load during reboot then bypassed and rebooted without running. There was some message which came up, but it was gone before i could read it. Seems from the mod's advice it is a software issue which is going to be fixed with an update. I did what the other member did which was de-fragged, ran my usual trouble shooting diagnostics including error checking on the c drive (xp), then doing a clean install of Avast home ed - to no avail of course. So i'll just keep checking this thread to get an update. **Pls let us know when Alwil bring out a fix as will keep checking thread.

Thanks.

Title: Re: Another user with no boot time scan
Post by: Tarq57 on August 20, 2007, 01:52:36 AM

Just received an update, boot scan appears fixed.
Gee, that was fast!
Thanks!

Title: Re: [RESOLVED]Another user with no boot time scan
Post by: Jem on August 20, 2007, 02:34:04 AM

Working here also - nice one.

Title: Re: [RESOLVED]Another user with no boot time scan
Post by: DavidR on August 20, 2007, 02:52:29 AM

Yes, quite a large VPS update 401KB this time (a lot of new signatures also) looks like they have corrected it in the VPS update.

Title: Re: [RESOLVED]Another user with no boot time scan
Post by: Kilia on August 20, 2007, 03:45:26 AM

Another problem solved by avast! :)

Title: Re: [RESOLVED]Another user with no boot time scan
Post by: sanctuary24 on August 20, 2007, 02:55:40 PM

Not tried the boot scan at all yet but the amount of signatures uploaded today was excellent keep up the good work :)

Title: Re: [RESOLVED]Another user with no boot time scan
Post by: melbguy1 on August 23, 2007, 12:24:10 PM

Thanks guys for the update!  :)

Title: Re: [RESOLVED]Another user with no boot time scan
Post by: greg75 on August 27, 2007, 03:23:46 AM

I'm also having this exact problem with the boot time scan--even with the latest updates.  Is there another update coming soon?

Title: Re: [RESOLVED]Another user with no boot time scan
Post by: Lisandro on August 27, 2007, 03:46:22 AM

Quote from: greg75 on August 27, 2007, 03:23:46 AM

I'm also having this exact problem with the boot time scan--even with the latest updates.  Is there another update coming soon?

Igor answer here: http://forum.avast.com/index.php?topic=30138.msg248589#msg248589