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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Groomerdriver on September 02, 2007, 09:31:27 PM

Title: message - "avast needs to restart" or something like that
Post by: Groomerdriver on September 02, 2007, 09:31:27 PM
This has happened in the past, and after a program update about 3 weeks ago it's doing it again.  I get random popup messages that say something like "avast needs to restart for changes to take effect".

These message are annoying and if the wife nad kids are on the computer, cause them confusion.  How can I make them stop?

Thanks!

GD
Title: Re: message - "avast needs to restart" or something like that
Post by: Lisandro on September 02, 2007, 09:40:53 PM
Operating system restart needed by avast message could be solved, in some systems, by deleting the file <avast>\setup\reboot.txt

Which are your avast full version and vps version?
Title: Re: message - "avast needs to restart" or something like that
Post by: N@URINE on September 03, 2007, 01:42:33 AM
hi ! here is the solution :  
Title: Re: message - "avast needs to restart" or something like that
Post by: DavidR on September 03, 2007, 03:22:05 AM
Unfortunately that doesn't solve the problem but masks the symptom.

There are several things which may result in this message being displayed other than the regular reason a program update, which requires a reboot.

Two of which Tech is asking about (reboot.txt and old version of avast) another is a registry entry that hasn't been updated after a reboot, we generally check the most common issues first.
Title: Re: message - "avast needs to restart" or something like that
Post by: Lisandro on September 03, 2007, 03:52:26 AM
We generally check the most common issues first.
That is a good troubleshooting policy, don't you think?  ;)
Title: Re: message - "avast needs to restart" or something like that
Post by: oldman on September 03, 2007, 04:26:12 AM
We generally check the most common issues first.
That is a good troubleshooting policy, don't you think?  ;)

Gee, I don't know...I kinda like the reformat idea that been popping up alot  ::)

Just kidding... you are absolutely right TechTM .
Title: Re: message - "avast needs to restart" or something like that
Post by: Groomerdriver on September 03, 2007, 04:05:19 PM
Operating system restart needed by avast message could be solved, in some systems, by deleting the file <avast>\setup\reboot.txt

Which are your avast full version and vps version?

Version is 4.7.1029
vps compl date is 09-03-07   file version = 000772-0
Title: Re: message - "avast needs to restart" or something like that
Post by: DavidR on September 03, 2007, 04:28:48 PM
Did you find and delete the reboot.txt file Tech mentioned ?

If you didn't find it or it didn't resolve it.

You can also check this registry entry (right after computer restart):
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager, if it contains "PendingFileRenameOpertaions".

Check its contents and if there's only "reboot.txt" from avast4\setup folder, delete PendingFileRenameOperations, don't delete any other key.
Back-up (export) the registry key before you edit/delete, just in case.
Title: Re: message - "avast needs to restart" or something like that
Post by: Groomerdriver on September 08, 2007, 10:05:55 PM
Did you find and delete the reboot.txt file Tech mentioned ?

If you didn't find it or it didn't resolve it.

You can also check this registry entry (right after computer restart):
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager, if it contains "PendingFileRenameOpertaions".

Check its contents and if there's only "reboot.txt" from avast4\setup folder, delete PendingFileRenameOperations, don't delete any other key.
Back-up (export) the registry key before you edit/delete, just in case.


I deleted the reboot.txt
Went in to the registry to check to see if the above was there after restart.....it wasn't

It's still doing it....
Title: Re: message - "avast needs to restart" or something like that
Post by: DavidR on September 08, 2007, 11:19:47 PM
It may be best to do a clean reinstall.

Download the latest version of avast http://www.avast.com/eng/download-avast-home.html (http://www.avast.com/eng/download-avast-home.html) and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Download the avast! Uninstall Utility, find it here (http://www.avast.com/eng/avast-uninstall-utility.html) and save it to your HDD.

Now uninstall, reboot, run the uninstall utility, reboot install the latest version, reboot.
Title: Re: message - "avast needs to restart" or something like that
Post by: Lisandro on September 08, 2007, 11:40:27 PM
Are you installing avast in the default folder?
If not, can you post here the full name of this path?
Title: Re: message - "avast needs to restart" or something like that
Post by: Groomerdriver on September 09, 2007, 06:19:06 PM
Are you installing avast in the default folder?
If not, can you post here the full name of this path?

I'm installing it to my D drive (C drive has op system on it, and D drive is for programs) in the "Alwill Software" folder that the install program creates.

When I do my clean install, I'll put it in the C drive instead of the D drive.

Will post results.
Title: Re: message - "avast needs to restart" or something like that
Post by: DavidR on September 09, 2007, 07:14:24 PM
It should work there as that is where my avast4 folder is on my 2nd partition. The main concern on avast location is if there happens to be accented characters in the path, which can mess with avast.
Title: Re: message - "avast needs to restart" or something like that
Post by: ZZZ7 on September 10, 2007, 08:00:21 PM
I'm getting the same thing happening on my W2K machine but not on my XP?

I've tried the fixes here but no go!

How would a reinstall help...it's still working fine,except for that popup when updating the VPS files?

And this only started last week after updating to the latest version from the program itself!

(http://forum.avast.com/Smileys/classic/huh.gif)
Title: Re: message - "avast needs to restart" or something like that
Post by: DavidR on September 10, 2007, 08:16:59 PM
Because it may be a setting in the registry that isn't being correctly updated and a reinstall usually corrects it if the other options haven't worked. This saves rummaging in the registry that many have no desire for.