Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: roedy on September 06, 2007, 10:14:40 AM

Title: Failure to Install
Post by: roedy on September 06, 2007, 10:14:40 AM

I tried to install home edition on a Vista Home Premium.  It aborted part way through the install. I tried with minimal, typical and custom.  Same problem.

What is unusual?
1. dual core athlon
2. installing to F: not C:

here is the error log chopped:

06.09.2007 01:05:22 general: Started: 06.09.2007, 01:05:22
06.09.2007 01:05:22 general: Running setup_av_pro-405 (1029)
06.09.2007 01:05:22 system: Operating system: Windows Vista ver 6.0, build 6000, sp 0.0
06.09.2007 01:05:22 system: Computer WinName: ROEDYACER
06.09.2007 01:05:22 system: Windows Net User: ROEDYACER\roedy
06.09.2007 01:05:22 general: Cmdline: /sfx /sfxstorage "C:\Users\roedy\AppData\Local\Temp\_av_sfx.tm~a03700"  /srcpath "G:\dl\vista"
06.09.2007 01:05:22 general: DldSrc set to sfx
06.09.2007 01:05:22 general: Old version: ffffffff (-1)
06.09.2007 01:05:22 general: Install check: SetupVersion does NOT exist
06.09.2007 01:05:22 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
06.09.2007 01:05:22 registry: Get registry: Software\Microsoft\Internet Explorer\Version=7.0.6000.16512
06.09.2007 01:05:22 general: Operation set to INST_OP_INSTALL
06.09.2007 01:05:22 general: GUID: 98b18f10-21bd-48ae-80bb-294c3ca58f5b
06.09.2007 01:05:22 general: SelectCurrent: selected server 'tmp sfx storage' from 'sfx'
06.09.2007 01:05:22 package: GetPackages - set proxy for inet
06.09.2007 01:05:22 internet: SYNCER: Type: use IE settings
06.09.2007 01:05:22 internet: SYNCER: Auth: another authentication, use WinInet
06.09.2007 01:05:22 general: Entered SetupProcessPro::Do( INST_OP_INSTALL )
06.09.2007 01:05:22 general: Entered SetupProcessWin32Avast::Do( INST_OP_INSTALL )
06.09.2007 01:05:22 general: Entered SetupProcessWin32::Do( INST_OP_INSTALL )
06.09.2007 01:05:22 general: Entered SetupProcess::Do( INST_OP_INSTALL )
06.09.2007 01:06:33 package: Load C:\Users\roedy\AppData\Local\Temp\_av_sfx.tm~a03700\prod-av_pro.vpu
06.09.2007 01:06:33 package: LatestPartInfo: jrog = jrog-f
06.09.2007 01:06:33 package: LatestPartInfo: news = news-4b
06.09.2007 01:06:33 package: LatestPartInfo: program = prg_av_pro-405
06.09.2007 01:06:33 package: LatestPartInfo: setup = setup_av_pro-405
06.09.2007 01:06:33 package: LatestPartInfo: vps = vps-76102
06.09.2007 01:06:33 package: Part prg_av_pro-405 was set to be installed
06.09.2007 01:06:33 package: Part vps-76102 was set to be installed
06.09.2007 01:06:33 package: Part news-4b was set to be installed
06.09.2007 01:06:33 package: Part setup_av_pro-405 was set to be installed
06.09.2007 01:06:33 package: Part jrog-f was set to be installed
...

06.09.2007 01:07:14 file: Direct move of file: F:\Program Files\Alwil Software\Avast4\images\spacer.gif
06.09.2007 01:07:14 file: Installed file:F:\Program Files\Alwil Software\Avast4\images\spacer.gif
06.09.2007 01:07:14 file: Direct move of file: F:\Program Files\Alwil Software\Avast4\images\update.gif
06.09.2007 01:07:14 file: Installed file:F:\Program Files\Alwil Software\Avast4\images\update.gif
06.09.2007 01:07:14 file: Direct move of file: F:\Program Files\Alwil Software\Avast4\images\virusdat.gif
06.09.2007 01:07:14 file: Installed file:F:\Program Files\Alwil Software\Avast4\images\virusdat.gif
06.09.2007 01:07:14 file: Extract: tried to extract 'AavmKer4.inf' from pkg 'av_pro_core' but failed miserably.
06.09.2007 01:07:14 system: Uninstalling Aavmker4.sys
06.09.2007 01:07:14 system: Reboot set by changed resident C:\Windows\system32\drivers\aswMonFlt.sys
06.09.2007 01:07:14 system: Error copying driver file C:\Windows\system32\drivers\aswMonFlt.sys (0x00000003)
06.09.2007 01:07:14 system: Executing:rundll32.exe SetupApi.dll,InstallHinfSection DefaultInstall 128 F:\Program Files\Alwil Software\Avast4\Setup\Inf\aswMonFlt.inf
06.09.2007 01:07:42 system: Executed:rundll32.exe SetupApi.dll,InstallHinfSection DefaultInstall 128 F:\Program Files\Alwil Software\Avast4\Setup\Inf\aswMonFlt.inf
06.09.2007 01:07:42 general: progress end - forced
06.09.2007 01:07:42 general: progress thread end

Title: Re: Failure to Install
Post by: Vlk on September 06, 2007, 11:12:38 AM

Isn't the setup program corrupted? If you right-click it in Explorer and choose Properties, is there the Digital Signatures tab? (that would mean that the file signature has been verified and it's OK)

Thanks
Vlk