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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: frankey999 on September 18, 2021, 03:42:04 AM

Title: to upgrade to latest avast, first need to update win os
Post by: frankey999 on September 18, 2021, 03:42:04 AM
Hi all,

Recently got the message as quoted above - when I click to learn more, I see something about 2019 SHA-2 signing support requirement.

So I guess I'm missing some patch.  I've turned off my win update, because I don't want any unrequested upgrade to win10.

I'm at Win7 home premium, SP1.  My avast is ver 21.2.2455 (Mar 22, 2021)

Does anyone know if I can just request the particular patch that avast is missing, and what it is called?

Thanks for any advice.
Title: Re: to upgrade to latest avast, first need to update win os
Post by: miguelgrado on September 18, 2021, 09:06:50 AM
Hello

That notice is not telling you to upgrade to windows 10, but that you are missing an update in your windows 7.

Enter windows update, click on check for updates and install all the ones that come out, including the optional ones and that way you can update Avast
Title: Re: to upgrade to latest avast, first need to update win os
Post by: frankey999 on September 18, 2021, 02:28:09 PM
Hi,
Thanks, I understand it's asking me to install a patch. 

I don't want to install "all that come out", I just want the one that avast needs.

The question is which patch? 

Does anyone know?
Thanks.
Title: Re: to upgrade to latest avast, first need to update win os
Post by: Asyn on September 18, 2021, 03:29:39 PM
Hi, the info is in German, but maybe it helps: https://forum.avast.com/index.php?msg=1655783
Title: Re: to upgrade to latest avast, first need to update win os
Post by: miguelgrado on September 18, 2021, 03:42:33 PM
If you have windows 7 and you have not put all the updates, taking into account that this system will not receive more, it is that you do not have much knowledge on the subject or you have not been able to inform yourself.

All updates are necessary, for security and stability and you should not look for which patch is necessary if you do not put everything that comes out. I see no reason not to do so in any case
Title: Re: to upgrade to latest avast, first need to update win os
Post by: frankey999 on September 18, 2021, 05:21:51 PM
Hi, the info is in German, but maybe it helps: https://forum.avast.com/index.php?msg=1655783

Thanks, I tried reading but I can't really get to the gist, except I think he's saying avast is locked at that version now for that situation.

Thanks anyway.
Title: Re: to upgrade to latest avast, first need to update win os
Post by: Asyn on September 18, 2021, 05:24:14 PM
You're welcome.
Title: Re: to upgrade to latest avast, first need to update win os
Post by: frankey999 on September 18, 2021, 05:25:33 PM
If you have windows 7 and you have not put all the updates, taking into account that this system will not receive more, it is that you do not have much knowledge on the subject or you have not been able to inform yourself.

All updates are necessary, for security and stability and you should not look for which patch is necessary if you do not put everything that comes out. I see no reason not to do so in any case

Thanks Miguel, but just because you see no reason doesn't mean others don't have valid reasons.  I'm working in IT for 30 years, so I think I'm fairly well informed.

But thanks anyway for your advice.

Still hoping someone knows which patch is required.
Title: Re: to upgrade to latest avast, first need to update win os
Post by: miguelgrado on September 18, 2021, 06:15:31 PM
Well, to answer or try to see if it were possible. and how can we not guess,,,

First here we do not know what patches or updates you lack on your pc, because for the last thing you say there could be many and if we do not know that, we can not say which patch or patches (could be more than one) you are missing.

If I guess you have disabled the automatic installation of patches, you could look in windows update and put a list of those that are missing, because it is the only way to see it
Title: Re: to upgrade to latest avast, first need to update win os
Post by: bob3160 on September 19, 2021, 12:07:14 AM
Hi, the info is in German, but maybe it helps: https://forum.avast.com/index.php?msg=1655783 (https://forum.avast.com/index.php?msg=1655783)

Thanks, I tried reading but I can't really get to the gist, except I think he's saying avast is locked at that version now for that situation.

Thanks anyway.
Google translate works like a charm:
Important note for users of Windows 7 [INFO]



due to an expiring Microsoft certificate for signing drivers, we had to block updates and installations by users with outdated / unpatched versions of Windows 7 (up to KB3033929). Unless you update your operating system, you will remain on version 21.2 of Avast and will not be able to perform any future program updates.




Title: Re: to upgrade to latest avast, first need to update win os
Post by: bob3160 on September 19, 2021, 12:08:09 AM
Hi, the info is in German, but maybe it helps: https://forum.avast.com/index.php?msg=1655783 (https://forum.avast.com/index.php?msg=1655783)

Thanks, I tried reading but I can't really get to the gist, except I think he's saying avast is locked at that version now for that situation.

Thanks anyway.
Google translate works like a charm:
Important note for users of Windows 7 [INFO]



due to an expiring Microsoft certificate for signing drivers, we had to block updates and installations by users with outdated / unpatched versions of Windows 7 (up to KB3033929). Unless you update your operating system, you will remain on version 21.2 of Avast and will not be able to perform any future program updates.


It's telling you without updating Window, no more updates from Avast.
Title: Re: to upgrade to latest avast, first need to update win os
Post by: frankey999 on September 19, 2021, 06:57:34 AM
Hi, the info is in German, but maybe it helps: https://forum.avast.com/index.php?msg=1655783 (https://forum.avast.com/index.php?msg=1655783)

Thanks, I tried reading but I can't really get to the gist, except I think he's saying avast is locked at that version now for that situation.

Thanks anyway.
Google translate works like a charm:
Important note for users of Windows 7 [INFO]



due to an expiring Microsoft certificate for signing drivers, we had to block updates and installations by users with outdated / unpatched versions of Windows 7 (up to KB3033929). Unless you update your operating system, you will remain on version 21.2 of Avast and will not be able to perform any future program updates.


It's telling you without updating Window, no more updates from Avast.

Thanks Bob.

The link from avast sends you to
https://support.microsoft.com/en-us/topic/2019-sha-2-code-signing-support-requirement-for-windows-and-wsus-64d1c82d-31ee-c273-3930-69a4cde8e64f

As far as I can make out, according to this doc, it seems at this point only KB4490628 and KB4474419 are needed.  Hopefully those two don't require any pre-requisites.

More research needed.

Thanks again.