Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: spiderlonglegs on September 19, 2021, 05:23:08 PM

Title: PoP offering update to ultimate version
Post by: spiderlonglegs on September 19, 2021, 05:23:08 PM

I received a pop up offering an update to ultimate multi, while adding what time I have with my Premium subscription.

I attempted to update through PayPal, but when click to go to PayPal for payment a few dots appears but nothing happens.

Also I have 3 computers but the offer only ever comes up on same computer.

Title: Re: PoP offering update to ultimate version
Post by: r@vast on September 20, 2021, 12:33:46 PM

Hi,

This is most likely a browser-related issue. You can try to use "incognito mode". If this does not help, please PM me your email address associated with your subscription and I will look further into it.