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Consumer Products => Avast Cleanup => Topic started by: sailcruz11 on September 22, 2021, 01:53:23 AM

Title: Smart Scan "FIX ISSUES" Deletes System and Application Files
Post by: sailcruz11 on September 22, 2021, 01:53:23 AM

Ran a Smart Scan and let program "Fix All Found Issues".  The routine identified system and application files as either infected files or files that were slowing down my PC.  When it was done removing files I had several programs that no longer ran and several issues with system routines.  Now I am afraid to all Smart Scan to 'fix' files it finds and I am finding it hard to justify continuing to use Avast for my security needs.

Title: Re: Smart Scan "FIX ISSUES" Deletes System and Application Files
Post by: r@vast on September 22, 2021, 05:45:54 PM

Hi,

Did you use Avast Premium Security or Avast Cleanup? I would suggest that you contact our support via https://support.avast.com/en-ww/contact/paid