Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: Galoglas on September 27, 2021, 11:16:39 PM

Title: Deleted photos
Post by: Galoglas on September 27, 2021, 11:16:39 PM

Avast has deleted all my photo files. I used the free up space and now most of my photos are gone. Tried to call the number given but that doesn't work .

Title: Re: Deleted photos
Post by: DavidR on September 27, 2021, 11:29:35 PM

Not sure if either of these links will help:

https://support.avast.com/en-gb/article/Cleanup-Premium-FAQ/
https://support.avast.com/en-gb/product/Avast_Cleanup_Premium/

I don't know if this could possibly help recover files already overwritten.

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Personally I would never allow any cleanup type program remove items autonomously, to much chance of something like this to happen. 
This is way I don't use these types of program and always backup images/documents/media, etc. to an external hard drive, not just for this issue.