Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: marckd on October 14, 2021, 02:09:17 AM
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Hello
My debit card was charged by DRI*AVAST last sunday. I was inform of the transaction by my bank. No invoice was send by avast. I do not know the reason for the charge. According to the avast website, i am not currently subscribed to any of its services (though i previously was), nor do i have any active auto renewal. I tried contacting avast customer service for a refund but have not received a reply (request 14200972) after 72 hours. Can anyone advise me on how to proceed?
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I have tried to draw some attention to your topic.
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Hello
My debit card was charged by DRI*AVAST last sunday. I was inform of the transaction by my bank. No invoice was send by avast. I do not know the reason for the charge. According to the avast website, i am not currently subscribed to any of its services (though i previously was), nor do i have any active auto renewal. I tried contacting avast customer service for a refund but have not received a reply (request 14200972) after 72 hours. Can anyone advise me on how to proceed?
Hi,
This charge was for Avast AntiTrack. You had a typo in the email address you provided. Avast support will get back to you via email.