Avast WEBforum

Other => General Topics => Topic started by: Peter1529 on October 25, 2021, 12:46:45 PM

Title: My card declined.
Post by: Peter1529 on October 25, 2021, 12:46:45 PM
I recently had a dispute with Avast for charging me twice; and then cancelling my original subscription. The standard of English with your online team is very poor sometimes and after three attempts to get them to understand me, I gave up and got my bank to sort it out with you. I have been an Avast customer for over ten years and am now looking to renew certain of my subscriptions [as they are on offer], but when trying to do so my card is being declined.

There are plenty of funds in my account and so therefore I can only assume that Avast do not want my business; because I complained. If I haven't heard back by email in the next 28 days, I shall sadly have to look for another provider for all of my Avast products. Please sort this mess out. Regards Peter.
Title: Re: My card declined.
Post by: Asyn on October 27, 2021, 03:05:28 PM
Hi, to prevent posting sensitive info on the forum, I'd suggest to contact support directly: https://support.avast.com/contact