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Consumer Products => Avast One => Avast One for Windows => Topic started by: shekharendu7 on October 28, 2021, 02:57:47 AM

Title: STUCK AT 83% DURING SCANNING THE ADVANCED ISSUES
Post by: shekharendu7 on October 28, 2021, 02:57:47 AM
IT'S AVAST ONE ESSENTIAL, THE FREE ONE. ANY FIX ON THAT PLEASE? FACING THIS ISSUE SINCE THE INSTALLATION. I AM USING WINDOWS 11 PRO VERSION. PLEASE HELP ME WITH A SOLUTION. THANK YOU.
Title: Re: STUCK AT 83% DURING SCANNING THE ADVANCED ISSUES
Post by: r@vast on October 29, 2021, 05:50:19 PM
Hi,

Can you please try to repair the application (via Account > Settings> Troubleshooting)
Title: Re: STUCK AT 83% DURING SCANNING THE ADVANCED ISSUES
Post by: shekharendu7 on October 29, 2021, 06:25:43 PM
Yes i tried it too. After repairing it works again but after some day the problem occurs again. Happened 2 times. After that I've posted on this forum.
Title: Re: STUCK AT 83% DURING SCANNING THE ADVANCED ISSUES
Post by: r@vast on November 04, 2021, 05:18:13 PM
Yes i tried it too. After repairing it works again but after some day the problem occurs again. Happened 2 times. After that I've posted on this forum.

Hi,  can you provide us with a support file ID, please? https://support.avast.com/en-ww/article/Submit-support-file/