Avast WEBforum

Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: Dreamweaver-K on October 30, 2021, 12:08:49 PM

Title: Can't Sync & Backup due to lost password
Post by: Dreamweaver-K on October 30, 2021, 12:08:49 PM

Hello, I can't Sync & Backup passwords due to a lost password - however I do have the master password. This is very frustrating as I can't do anything without the PW - cant even uninstall the application. What is the procedure to reset password because in order to do this - it asked for password !!!!

Title: Re: Can't Sync & Backup due to lost password
Post by: r@vast on November 01, 2021, 03:34:55 PM

Hi,

Can you please clarify which password you are trying to reset? Please include a screenshot.
Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot

Title: Re: Can't Sync & Backup due to lost password
Post by: Danny232 on December 02, 2021, 10:03:09 AM

Is Avast dead or something why is no one replying - https://forum.avast.com/index.php?topic=308644.0