Avast WEBforum

Consumer Products => Avast Mobile Security => Topic started by: yahismighty on November 01, 2021, 12:40:44 PM

Title: can't contact Avast
Post by: yahismighty on November 01, 2021, 12:40:44 PM
 :-[ I purchased Avast in September 2021. I have been trying to get this on my phone too. But it is not recognizing me even though I'm signed in. Still wanting me to pay.
I have really liked Avast but will not buy again because when they sent me an email confirmation of my purchase they never even sent my activation code so that getting it on my phone too would be easy.
And I've not been able to contact them.
Title: Re: can't contact Avast
Post by: Asyn on November 01, 2021, 12:46:46 PM
-> https://support.avast.com/article/Troubleshoot-activation
Title: Re: can't contact Avast
Post by: r@vast on November 02, 2021, 05:14:21 PM
:-[ I purchased Avast in September 2021. I have been trying to get this on my phone too. But it is not recognizing me even though I'm signed in. Still wanting me to pay.
I have really liked Avast but will not buy again because when they sent me an email confirmation of my purchase they never even sent my activation code so that getting it on my phone too would be easy.
And I've not been able to contact them.

Hi,

To activate Avast One you would use your Avast Account (no activation code). You can find more information here: https://support.avast.com/en-us/article/Activate-One/

I would also suggest that you contact Avast support via https://support.avast.com/en-us/contact/paid