Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rwn0072 on November 24, 2021, 05:29:41 AM
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When I randomly browse the internet, many different websites randomly do not load or load incorrectly (Chrome).
First time it happened (a couple of weeks back) I did not understand why it happened, but I tried just refreshing the page but it did not work.
Therefore I tried them on another PC and my mobile and the website worked fine.
Then I disabled Avast Web Shield and refreshed the page and then it worked.
Since then, many other sites have been blocked or not loaded correctly because of Avast Web Shield, including even big sites like YouTube.
This bug has happened around 10-20 times so far in a couple of weeks.
I have restarted my computer and let Avast update in this period as well but it has not helped since the same issue is still happening.
How can I stop this from happening without having Avast Web Shield off at all time?
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Post a screenshot of an example.
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It might take a couple of days (since it is random), but it looks completely different/random on each site it happens on. Therefore I don't see it being necessary to post a screenshot.
The page just does not load correctly (some of it can load, and other parts do not load). Sometimes in YouTube it does not even load the comments until I disable Avast.
One time in YouTube it even just said "No Internet" or something like that, and I also had to disable Avast to load the page correctly (when just searching for videos).
When the error occurs on Reddit, it only loads a couple of posts and then when scrolling down it is impossible to load more posts until I disable Avast.
So, in short, each page looks different when it does not load. There is usually not any error code or stuff like that, only that the pages themselves are not fully loaded until I disable Avast and refresh the page (just refreshing without disabling Avast does not fix anything).
Though sometimes the page does not load at all, it just keeps acting like it will sometime in the future load (like an infinite loading), which is also corrected by disabling Avast.
In the start when this started to happen, I had to go into my other computer to work, since this computer (which use Avast) could simply not load the page I required (this was before I knew it had to do with Avast).
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Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
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I followed your instructions and it has worked for 2 days now perfectly, thank you! :)
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You're welcome.