Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mcalljj.20 on November 26, 2021, 06:36:47 PM

Title: Cancelling Subscription That I Never Authorized
Post by: mcalljj.20 on November 26, 2021, 06:36:47 PM

In September 2021, my account was charged $93.59 for a Dri*Avast Software that I never authorized. I have read where others were charged as well without permission. Please send information of how to cancel an unauthorized subscription and receive a refund.

Title: Re: Cancelling Subscription That I Never Authorized
Post by: Asyn on November 27, 2021, 09:43:19 AM

-> https://support.avast.com/en-ww/article/Sale-Billing-FAQ

Title: Re: Cancelling Subscription That I Never Authorized
Post by: r@vast on November 29, 2021, 04:04:22 PM

Quote from: mcalljj.20 on November 26, 2021, 06:36:47 PM

In September 2021, my account was charged $93.59 for a Dri*Avast Software that I never authorized. I have read where others were charged as well without permission. Please send information of how to cancel an unauthorized subscription and receive a refund.

Hi,

You do not seem to have any subscriptions under the email address used on this forum. Did you perhaps sign up with a different email address? Please contact Avast sales suport via https://support.avast.com/en-us/contact/sales_other_general