Avast WEBforum

Other => Viruses and worms => Topic started by: jmerrine on November 26, 2021, 07:49:28 PM

Title: Mouse Issue
Post by: jmerrine on November 26, 2021, 07:49:28 PM

Started having problems with my usb mouse recently. it sometimes requires several clicks to activate a link or drag and drop files.

When I shut down the AVAST software everything works correctly and as expected.  Virus software back on...issues return.

Any Ideas?

Title: Re: Mouse Issue
Post by: Asyn on November 27, 2021, 09:24:13 AM

- Which Avast..? (Free/Premium/One)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Title: Re: Mouse Issue
Post by: bob3160 on November 27, 2021, 05:56:27 PM

Have you tried the following?

Repair Avast:
Open the Avast User Interface > Menu > Settings > Troubleshooting > Repair App. > Restart the Computer or,
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

Title: Re: Mouse Issue
Post by: jmerrine on November 28, 2021, 09:22:27 PM

Performed the app repair and restart and all appears to be well.

Thanks for the advice!

Later

Title: Re: Mouse Issue
Post by: bob3160 on November 28, 2021, 10:57:10 PM

Quote from: jmerrine on November 28, 2021, 09:22:27 PM

Performed the app repair and restart and all appears to be well.

Thanks for the advice!

Later

Glad it helped. :)