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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: alfathi1996 on November 28, 2021, 02:22:05 AM

Title: Can't connect to VPN (Solved)
Post by: alfathi1996 on November 28, 2021, 02:22:05 AM

I just subscribed to 2months free trial and installed the apps. As I tried to connect to my VPN, I got an error message with the code "MGY9UK". Here is what I have tried:

- restart pc
- reinstall apps
- turn off private network
- turn on private network

(My PC's running windows 11)

Title: Re: Can't connect to VPN
Post by: r@vast on November 29, 2021, 04:41:05 PM

Hi,

Please try to switch to the Mimic protocol (Please open Avast SecureLine VPN and go to Menu > Settings > EXPERIMENTAL > and select "Avast Mimic")
If this does not help, please contact Avast support via: https://support.avast.com/en-ww/contact/paid

Title: Re: Can't connect to VPN
Post by: alfathi1996 on November 30, 2021, 11:33:36 AM

Thank you! The solution works for me.

Cheers!

Title: Re: Can't connect to VPN
Post by: r@vast on November 30, 2021, 01:34:48 PM

Quote from: alfathi1996 on November 30, 2021, 11:33:36 AM

Thank you! The solution works for me.

Cheers!

Hi,

Thank you for the confirmation