Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: john2255 on November 30, 2021, 01:22:11 AM

Title: Wrong Email
Post by: john2255 on November 30, 2021, 01:22:11 AM
Hello, I am currently trying the free trial of avast cleanup premium and I mistakenly put the wrong email when I confirmed my subscription with my billing information. I have already tried contacting avast twice by my correct email, but I haven't got any answers back after 4 days, so I am trying here. If anyone could help me to change the subscription to the correct email, please answer this thread.
Title: Re: Wrong Email
Post by: DavidR on November 30, 2021, 02:31:54 AM
How have you tried, what link, etc. have you tried  ?

Did you try this ?
Sales change order details wrong email address given, etc. - Submit a support ticket https://support.avast.com/en-ww/contact/sales_other_general in your case select the Billing, payment, or license issues option - and then the I need help with a different subscription or billing issue - I would choose the Email option.
Title: Re: Wrong Email
Post by: r@vast on November 30, 2021, 11:01:59 AM
Hello, I am currently trying the free trial of avast cleanup premium and I mistakenly put the wrong email when I confirmed my subscription with my billing information. I have already tried contacting avast twice by my correct email, but I haven't got any answers back after 4 days, so I am trying here. If anyone could help me to change the subscription to the correct email, please answer this thread.

Hi,

You had a typo in your email address (*******@gmail.om) It has been fixed.