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Consumer Products => Avast One => Avast One for Windows => Topic started by: Heewoon on December 02, 2021, 08:52:38 AM

Title: How to unblock an application that Avast has blocked
Post by: Heewoon on December 02, 2021, 08:52:38 AM

Hello.
I was using Pip to install a package.
Then when I used a command of a specific package, Avast blocked the program(the package, not Pip).
I accidentally clicked X, (closed the window)instead of clicking 'Add exclusion'. I don't know the program path so I can't add the exclusion manually.
I am currently using Avast One Essential(Free), if you know how to view and cancel the programs Avast blocked and send the method here, it would be awesome.
Thanks for reading.
Title: Re: How to unblock an application that Avast has blocked
Post by: r@vast on December 02, 2021, 05:39:40 PM
Hi,

Did you receive a threat notification? Perhaps it is in quarantine ( Avast One > Explore > Quarantine)
If it was quarantined, then it would be best to send it for analysis.
Title: Re: How to unblock an application that Avast has blocked
Post by: Heewoon on December 04, 2021, 02:11:46 AM
I it wasn't in quarantine..
I am sure the file is harmless.
Even if I scan it manually it says no threats found.
I am currently using Avast One in Windows 11 Stable build.
Title: Re: How to unblock an application that Avast has blocked
Post by: bob3160 on December 04, 2021, 10:46:04 PM
Can't you re-install the package?
Title: Re: How to unblock an application that Avast has blocked
Post by: r@vast on December 06, 2021, 01:04:30 PM
I it wasn't in quarantine..
I am sure the file is harmless.
Even if I scan it manually it says no threats found.
I am currently using Avast One in Windows 11 Stable build.

Hi,

From what I understand, the file is not in quarantine but blocked by Avast.
Please look in Explore>Ransomeware Protection>View Protected folders>App permissions
or
Explore>Firewall>Open Firewall>All Apps
or
Explore>Sensitive Data Shield>Open Sensitive Data Shield> App permissions