Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: Karolina69 on December 06, 2021, 11:50:12 AM

Title: HOW DO I RESTORE FILE THUMBNAILS !!!
Post by: Karolina69 on December 06, 2021, 11:50:12 AM

>:( Avast cleanup screwed the display of the thumbnail and it's so frustrating. Tried to fix it via folder explorer options and command prompt. Nothing seems to work and I need my file thumbnails back! Anyone? Pretty please?

Title: Re: HOW DO I RESTORE FILE THUMBNAILS !!!
Post by: r@vast on December 06, 2021, 05:36:14 PM

Hi,

Could you please clarify which Cleanup feature you ran?
Could you also provide us with some logs using the log collector utility located here C:\Program Files\AVAST Software\Cleanup\tulogcollector.exe
Once the tool is open, make sure to add your email address and a link to the forum post.