Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Scabs on October 17, 2007, 11:23:49 PM

Title: Two alerts out of the blue!
Post by: Scabs on October 17, 2007, 11:23:49 PM

Hello all, first post.

Dell 2300, P4 512Mb
XP Home Service Pack 2

Current Security config:-

ZoneAlarm [current]
AVG [current] with Resident [off]
Avast [current] I'm evaluating
Spybot + Spyware Blaster

Hi, Im new to avast as I'm evaluating at present when all of a sudden Avast blasts off with two alerts within a minute of each other, these are in order.

cmdow.exe  in  WINDOWS\system32 transfer time of 20:53:**
wga.dll   in WINDOWS\system32 transfer time of 20:57:**

So I'm off into defence mode, I decided to kill the internet. run Spybot (clean) then run a normal scan with avast which then threw up these.

A0136813.exe in  System Volume Information\_restore  named Win32:Trojan-gen {Other}
A0136820.exe in  System Volume Information\_restore  named Win32:Trojan-gen {Other}
A0136440.exe in  System Volume Information\_restore  named Win32:Trojan-gen {Other}
A0140442.dll in   System Volume Information\_restore  named Win32:Delf-DYU {Other}

Now I'm wondering if Avast has cleaned the computer correctly and not going to return when I boot or at a later time?.
Should I check with AVG aswell?

and

Did Avast catch this in time?

and if so where did it come from?

as I was waiting for the computer to finish scanning with a different program when the alert happened.

How did this virus get on board? and is it now clean.

Thanks in advance

Phil

Title: Re: Two alerts out of the blue!
Post by: Lisandro on October 17, 2007, 11:28:11 PM

Quote from: Scabs on October 17, 2007, 11:23:49 PM

AVG [current] with Resident [off]
Avast [current] I'm evaluating

They will conflict in XP. Disabling is not enough.

Quote from: Scabs on October 17, 2007, 11:23:49 PM

Now I'm wondering if Avast has cleaned the computer correctly and not going to return when I boot or at a later time?

Run a boot time scanning with avast and run other antispyware/antitrojan tools.

But first, uninstall AVG, uninstall avast, install one of them from the scratch.
Welcome to avast forums!

Title: Re: Two alerts out of the blue!
Post by: Scabs on October 17, 2007, 11:31:06 PM

Thanks for the reply Tech,

I can do that ok but as I'm evaluating will this afect the evaluation period?

Title: Re: Two alerts out of the blue!
Post by: Lisandro on October 17, 2007, 11:33:35 PM

Quote from: Scabs on October 17, 2007, 11:31:06 PM

I can do that ok but as I'm evaluating will this afect the evaluation period?

Yes, sorry, forgot this. But you can ask for the programmers a further evaluation period due to this situation.
The first period is 60 days. The second and beyond, only 6 days.
Maybe just uninstall AVG right now and repair your avast installation: Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).

Title: Re: Two alerts out of the blue!
Post by: Scabs on October 17, 2007, 11:36:02 PM

yes that should replace all but the logs, will do I shall return.