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Consumer Products => Avast Passwords => Avast Passwords for iOS => Topic started by: David DaBoll on December 14, 2021, 09:30:06 PM

Title: iphone avast password manager
Post by: David DaBoll on December 14, 2021, 09:30:06 PM
After switching from iphone 11 to 13, my avast password manager will not accept my account password verification. I put in my master pw and then ask to verify account pw and does nothing???
and yes I reset the pw and tried
Title: Re: iphone avast password manager
Post by: r@vast on December 15, 2021, 09:07:54 AM
Hi,

Are you able to access my.avast.com? Are you able to access Avast Passwords on Windows?
Title: Re: iphone avast password manager
Post by: Indego on December 16, 2021, 04:42:19 AM
I deleted my iphone password app due to the password not being accepted. Now I cant see it in the app store.

There does not seem to be passwords in the secure browser apart from those in the default iphone password manager.
Title: Re: iphone avast password manager
Post by: Indego on December 16, 2021, 04:52:03 AM
The app is in purchased. When I tried to login after re-downloading the app, the app is stuck on "Logging in...".
Title: Re: iphone avast password manager
Post by: r@vast on December 16, 2021, 03:13:57 PM
The app is in purchased. When I tried to login after re-downloading the app, the app is stuck on "Logging in...".

Hi,

Do you have a stable internet connection on your iPhone? Can you try switching between mobile data and WiFi?
You can also try to restart your iPhone: https://support.apple.com/en-us/HT201559
Title: Re: iphone avast password manager
Post by: Kris on February 01, 2022, 08:45:43 PM
Is there a solution to this yet. 7 months of Login Unsuccessful.Invalid State. Getting ready to find  new password manager..
Title: Re: iphone avast password manager
Post by: r@vast on February 03, 2022, 03:16:28 PM
Is there a solution to this yet. 7 months of Login Unsuccessful.Invalid State. Getting ready to find  new password manager..

https://forum.avast.com/index.php?topic=223501