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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: dizzydee on October 24, 2007, 02:01:03 PM

Title: Hi, new here and need help
Post by: dizzydee on October 24, 2007, 02:01:03 PM
I was just checking my log viewer, and found in the warning part, this message, Sign of"multi:Gtp-D[expl]" has been found in "C:\DOCUM, what if anything do i need to do now, because last night i got a virus alert, and the only option i got was to delete it, it wouldent let  me move it to the vault. Thanks in advance, Dee
Title: Re: Hi, new here and need help
Post by: Lisandro on October 24, 2007, 02:05:52 PM
The impossibility to move to Chest could due to limited Chest size (you can increase it into avast settings) or file in use (then you should use avast boot time scanning, scheduling it).
Title: Re: Hi, new here and need help
Post by: dizzydee on October 24, 2007, 02:09:56 PM
Thanks for the input, but can you tell me what to do about it been in the warnings section, do i need to delete it from there, or leave it, thanks, Dee.
Title: Re: Hi, new here and need help
Post by: Lisandro on October 24, 2007, 02:18:31 PM
Thanks for the input, but can you tell me what to do about it been in the warnings section, do i need to delete it from there, or leave it, thanks, Dee.
What? The infected file? Manage it on boot time, sending to Chest is safer than to direct deleting it. After that, we can go further to be sure you're clean.
If you referring for entry in the log file, let it there, it won't harm.
Title: Re: Hi, new here and need help
Post by: dizzydee on October 24, 2007, 02:21:10 PM
thanks.
Title: Re: Hi, new here and need help
Post by: Lisandro on October 24, 2007, 02:22:02 PM
thanks.
You're welcome. Come back and post the results 8)