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Consumer Products => Avast Account (my.avast.com) => Topic started by: jar.u on December 20, 2021, 08:28:38 PM

Title: Waiting for a refund #14497809
Post by: jar.u on December 20, 2021, 08:28:38 PM
I have requested a refund and 30. 11. I recieved confirmation email, that my refund request has been succesfully processed and that it shouldn’t take longer than 7 business days for the respective amount to show up on my bank account.

To this day, the amount still hasn't shown up on my account.

Product Name: Avast Cleanup MD
Order Number: 37329219
Case Number/Reference: 14497809
Amount: :CZK 990.00

Can you please look into this? Thank you.
Title: Re: Waiting for a refund #14497809
Post by: r@vast on December 21, 2021, 09:55:08 AM
Hi,

I have escalated your case. The Avast sales team will get back to you via email.
Title: Re: Waiting for a refund #14497809
Post by: jar.u on January 02, 2022, 09:21:55 PM
I recieved the refund. Thank you very much!
Title: Re: Waiting for a refund #14497809
Post by: r@vast on January 03, 2022, 10:56:31 AM
I recieved the refund. Thank you very much!

Thank you for the update.