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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: 58DaDude on November 03, 2007, 02:58:00 PM

Title: Problem with UPDATE 071103-0
Post by: 58DaDude on November 03, 2007, 02:58:00 PM

The Update that was released today under the file number

071103-0

Seems to be causing conflicts with any/all programs being able to open
on Vista Home Premium 32 bit system

If all the Shields are turned off the programs will open normally

Any suggestions
Title: Re: Problem with UPDATE 071103-0
Post by: igor on November 03, 2007, 03:05:16 PM
What kind of conflict? What exactly happens?
Title: Re: Problem with UPDATE 071103-0
Post by: 58DaDude on November 03, 2007, 03:12:03 PM
What kind of conflict? What exactly happens?

.........


Simply put No programs will open at all unless all the shields are disabled
Title: Re: Problem with UPDATE 071103-0
Post by: 58DaDude on November 03, 2007, 03:47:17 PM
BTW The conflict seems to be occuring with the
Standard Shields Active
Title: Re: Problem with UPDATE 071103-0
Post by: igor on November 03, 2007, 04:51:28 PM
I really doubt a VPS update could cause similar problems.
Did you receive a program update as well? (you'd be asked to restart your computer)
Did you install anything else shortly before?
Title: Re: Problem with UPDATE 071103-0
Post by: 58DaDude on November 03, 2007, 05:08:30 PM
I really doubt a VPS update could cause similar problems.
Did you receive a program update as well? (you'd be asked to restart your computer)
Did you install anything else shortly before?

........

Don't think there was a program update  as far I'm aware of
My current build number is (Sept 2007) 4.7.1074


This problem occurred immediately after Avast was updated today on  11/03/07

As a matter of fact this system needed to be restarted 3 times after the update was installed

No other downloads or other updates were done besides the Avast update

As stated earlier the problem is coming from the Standard Shields
Once the Standard Shields are disabled all is well 

 
Title: Re: Problem with UPDATE 071103-0
Post by: igor on November 03, 2007, 05:12:09 PM
So, if you start a program (with Standard Shield enabled), it won't start... do you have to reset the computer, or you can just click avast! tray icon, pause Standard Shield and it starts working?
Title: Re: Problem with UPDATE 071103-0
Post by: 58DaDude on November 03, 2007, 05:19:24 PM
So, if you start a program (with Standard Shield enabled), it won't start... do you have to reset the computer, or you can just click avast! tray icon, pause Standard Shield and it starts working?


....

The problem is not just with the Avast program
The problem is with ALL Programs and Standard Shield being Active

Once Standard Shield has been terminated any and all programs will work normally
Title: Re: Problem with UPDATE 071103-0
Post by: 58DaDude on November 03, 2007, 07:24:57 PM
The update
071103-0
Which was released today on 11 / 03 /07

under Build (Sept 2007) 4.7.1074

is most definetly blocking the Vista User Acount Control

Seems to me the updater has reverted backwards
 or is Build (Sept 2007) 4.7.1074
the most current one
Title: Re: Problem with UPDATE 071103-0
Post by: essexboy on November 03, 2007, 07:29:21 PM
I would tend to disagree I have Vista with VPS  071103-0 and am not experiencing any problems at all
Title: Re: Problem with UPDATE 071103-0
Post by: 58DaDude on November 03, 2007, 07:38:29 PM
I would tend to disagree I have Vista with VPS  071103-0 and am not experiencing any problems at all
...................

 Well all I know is everthing was fine until todays update
Title: Re: Problem with UPDATE 071103-0
Post by: Vlk on November 03, 2007, 11:00:27 PM
Have you tried rebooting the machine already?

Thanks
Vlk
Title: Re: Problem with UPDATE 071103-0
Post by: 58DaDude on November 04, 2007, 12:23:19 AM
Have you tried rebooting the machine already?

Thanks
Vlk
........


I guess you missed post #7 Vik
Where I stated
I had to restart the system 3 times after update 071103-0  was installed

 
I Guess my only choice is to uninstall / reinstall avast and hope for the best
or
Move onto something else
At the moment moving on to something else might be a better choice
Title: Re: Problem with UPDATE 071103-0
Post by: Rick F on November 04, 2007, 12:48:39 AM
I suspect that maybe besides updating the VPS, you might have gotten a program update as well. Version 1074 is fairly recent and not really September (I remember reading that somewhere here in the forum).  I'm still on 4.7.1043 myself and haven't got polled to update as yet. Since you were told to reboot after you updated, I think maybe the program was updated too.

If you want to uninstall and drop back to the prior version, you can find it here.  It's listed as the latest version btw.

Avast! Home Edition 4.7.1043
http://filehippo.com/download_avast_antivirus (http://filehippo.com/download_avast_antivirus)
Title: Re: Problem with UPDATE 071103-0
Post by: DavidR on November 04, 2007, 01:15:28 AM
I would say it is a better option to do a clean install of the latest version of avast rather than to install the older version. If you install the 1043 version if all is well you won't know why the problem occurred, by doing a clean install of 1074 and all goes well it is likely to have been a problem with the program update rather than anything to do with the VPS update.

Download the latest version of avast http://www.avast.com/eng/download-avast-home.html (http://www.avast.com/eng/download-avast-home.html) and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Download the avast! Uninstall Utility, find it here (http://www.avast.com/eng/avast-uninstall-utility.html) and save it to your HDD.

Now uninstall, reboot, run the uninstall utility, reboot install the latest version, reboot.
Title: Re: Problem with UPDATE 071103-0
Post by: oldman on November 04, 2007, 01:42:39 AM
I tend to agree with DavidR with 1 more reason. Whenever I had a forced up program update go south, and tried to revert back to a previous version, as soon as the vps updated, the new program version came with it. Same problem.

After a couple of tries, I clued in to the fact that it wasn't the version that was a problem, but that the update failed.

Following the steps in DavidR post should resolve this.
Title: Re: Problem with UPDATE 071103-0
Post by: Rick F on November 04, 2007, 03:39:35 AM
I would say it is a better option to do a clean install of the latest version of avast rather than to install the older version. If you install the 1043 version if all is well you won't know why the problem occurred, by doing a clean install of 1074 and all goes well it is likely to have been a problem with the program update rather than anything to do with the VPS update.

Yep, I think David is right.  Scratch my suggestion.  You won't know what actually caused your problem if you fall back to the prior version... and then it might happen again.
Title: Re: Problem with UPDATE 071103-0
Post by: Lisandro on November 04, 2007, 02:10:00 PM
I would say it is a better option to do a clean install of the latest version of avast rather than to install the older version.
I follow this.
No problems with latests versions of avast and virus database on Vista 32bits.
Title: Re: Problem with UPDATE 071103-0
Post by: 58DaDude on November 06, 2007, 03:12:16 AM
After reinstalling Avast build number
  4.7.1073
the Standard Shield Issue discussed in this thread has been cleared up
and all is back to Normal as it was before the program updated to
 build number  4.7.1074

Avast Standard Shield are now allowing any & all of the  programs on
my Vista 32 bit Home Premium machine to be opened once again

It will be interesting to see if the problem reoccurs after the
program is updated again to build   4.7.1074
 
Unfortunately I didn't see the suggestions
to do a clean install of build
4.7.1074

But however I did do a clean install of build 4.7.1073

Should the Standard Shield problem reappear
after the program updates again to build 4.7.1074

 I shall post back