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Other => General Topics => Topic started by: kamilkaminski98 on December 27, 2021, 12:34:16 PM

Title: Refund !
Post by: kamilkaminski98 on December 27, 2021, 12:34:16 PM

Hello i am very furious! >:( On November 30 i applied for a refund for subscrybtions two Avast Software's. I should get money up to seven business days but until now I have not received any money! I contacted the support twice before and i send one e-mail message about this case and they just say "it's alright, you will get a refund" but it's 27 days ago and i did not recieve the money! I'm starting to worry that I've been cheated! What else can i do about it ?? I can ask for a verified e-mail for Avast support or the phone number (english) ?

Title: Re: Refund !
Post by: Asyn on December 27, 2021, 12:40:52 PM

Hi, I reported it for you, let's see...

Title: Re: Refund !
Post by: r@vast on December 28, 2021, 09:54:49 AM

Quote from: kamilkaminski98 on December 27, 2021, 12:34:16 PM

Hello i am very furious! >:( On November 30 i applied for a refund for subscrybtions two Avast Software's. I should get money up to seven business days but until now I have not received any money! I contacted the support twice before and i send one e-mail message about this case and they just say "it's alright, you will get a refund" but it's 27 days ago and i did not recieve the money! I'm starting to worry that I've been cheated! What else can i do about it ?? I can ask for a verified e-mail for Avast support or the phone number (english) ?

Hi,

Please accept our apologies for the delayed refund.
I have escalated your case/ticket to Avast Sales support.

Title: Re: Refund !
Post by: kamilkaminski98 on December 28, 2021, 12:20:05 PM

Thank you i will wait for a message  ;D