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Consumer Products => Avast Cleanup => Topic started by: #JPC# on December 30, 2021, 01:00:53 AM

Title: Avast Cleanup deleted all my photos and videos in my phone
Post by: #JPC# on December 30, 2021, 01:00:53 AM

How do we restore photos and videos from Android phone after Avast Cleanup selected them all and deleted all after scanned. I should checked details before pressed the final clean but what is the possible way to restore them please? It happened Tuesday night and I tried several recovery APP without rooting my phone which didn't help. They are very important family photos and videos which I haven't backup yet unfortunately. Very sad. Anyone can help please? Thanks.

Title: Re: Avast Cleanup deleted all my photos and videos in my phone
Post by: r@vast on December 30, 2021, 01:24:24 PM

Hi,

If you did not back them up to a cloud service, you would have to try a 3rd party recovery software, and you will have to root your device. Some files will only be accessible when rooted. If you perhaps used an sd card, you might be able to recover data from there without rooting your device.