Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mccallumi on January 05, 2022, 08:18:30 PM
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since i downloaded avast free i keep getting avast needs to restart computer daily, even after i just restarted. help please
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This certainly isn't normal.
Try an Avast Repair.
AvastUI > Menu > Settings > General > Troubleshooting > APP Repair - Restart after completion.
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ivelooked that dont see app repair. only reset thing should i do that
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Is there a slide bar on left/right side that you can slide to see more options?
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ivelooked that dont see app repair. only reset thing should i do that
Hi, post a screenshot.
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ivelooked that dont see app repair. only reset thing should i do that
Where are you looking (it should be there) ?
Open the Avast UI (User Interface), click the Menu (text or the three bars), now you should see a Settings option, that should open in the General section, scroll down to Troubleshooting and you should see it in that section.
See my attached image, click to expand.
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i did what you said. dont see repair app. only reset to default. im using winsows XP
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It would have been helpful if you mentioned you were using XP as the last supported version for XP was/is 18.8.xxxx. This is also where a screenshot would have useful as all of the users responding are most likely to be on 21.11.xxxx.
The problem in using XP is so very few forum helpers will be using it and will probably have forgotten the avast 18.8.xxxx interface and function.
What version/build number do you have ?
You can try a repair via the Windows Control Panel > Programs and Features > select Avast Antivirus > click the Change/Remove button and scroll down to Repair, click next and follow.
You should reboot after this.
I can't offer and guarantees as I'm not even working from memory, but old notes I made.
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thanks david i did that fount the repair bit and restarted. i then got message tosa y another programme wants to add on it was avast security thing. but i did not let it add on as wasnt sure. should i have done so?
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Without information it is hard to answer, even speculate.
When you have something like this happen (message/alert, etc.) do a selective screen capture, that way you have captured the information needed to help.
OK, after reading your post again, a little judicious speculation - I suspect this may have been offering the Avast Online Security (browser extension). See the sub forum for more information on it Avast Online Security (browser extension) (https://forum.avast.com/index.php?board=99.0).
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thanks david. I dont understand A lot of this. only had one message today so far. from what i can see it seems to pop up after an update. when i opened the avast . it said i needed to restart pc at the bit for programme update. not the virus update. I did this and that seems to be gone now. I just dont understand why message keeps appearing like this so frequently. Thanks for help
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You're welcome.
1. Virus definition updates shouldn't require a restart.
2. Program updates do require a restart for the changes to be implemented.
That said you still haven't told us what avast program version and build number you are using ?
With XP if you are using avast 18.8.xxxx, this is the last supported avast program version, so you shouldn't be getting any further program updates.
If you have avast version 18.8.xxxx, then you can set program updates to Manual and not Auto.
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hi again version is 18.8.2356.any help appreciated build is 18.8.4084.409
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hi again version is 18.8.2356.any help appreciated build is 18.8.4084.409
I already suggested what to do, as program version updates for XP have ended.
If you have avast version 18.8.xxxx, then you can set program updates to Manual and not Auto.
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ok ive clicked manual update. will see ifit stops now. thanks for help
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You're welcome.
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clicked manual update at 17.41. just had a restart message again at 19.37. so that hasnt worked.is theer anything else i can do to rectify this
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just had another restart message at 19.48. only eleven minutes since last one.
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ive now done another repair. and restarted pc.
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I'm at a loss as to why this is happening, especially if you have program updates set to manual.
If you get another, please take a screenshot and attach it to your next post. Use the 'Attachments and other options' link below the Reply/text window.