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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Konstantin on November 18, 2007, 11:34:35 AM

Title: Problems with Avast 4.7 after updating!
Post by: Konstantin on November 18, 2007, 11:34:35 AM
Hello.
I have problems with Avast after updating VPS to version 071118-0.
Avast finds Trojan:    Sign of "Win32:Banker-CUU [trj]" has been found in "C:\WINDOWS\system32\sfc_os.dll" .
I am absolutely sure that this file is not infected; i tried to scan the copy of this file on my windows installation CD  and Avast also suggested it to be infected (though file on CD is rather old and i tested this CD before with older versions of VPS and could not find any viruses).
I also asked two my friends to test my "sfc_os.dll" file with other antivirus software (with latest virus bases) and they found NO malware.
So, the problem must be in the latest version of VPS ? When this issue will be fixed?
Thank you.
P.S.  OS: Windows XP Professional SP2 Rus
Avast:  Program version 4.7.1074
VPS:  071118-0 (18.11.2007)
Title: Re: Problems with Avast 4.7 after updating!
Post by: ptumelty on November 18, 2007, 11:50:14 AM
Hi, having a similar problem today with msaccess.exe.

http://forum.avast.com/index.php?topic=31560.0

Try uploading the file to http://www.virustotal.com to have it checked against 32 different virus checkers and see how many come back positiv e.

Is this a bug with the latest Virus Definitions?

Title: Re: Problems with Avast 4.7 after updating!
Post by: Konstantin on November 18, 2007, 12:03:18 PM
Thank you for the reply.
Yes, it seems like there is some bug in the latest vps version.
Hope, it will be fixed in new versions.

AhnLab-V3   2007.11.17.0   2007.11.16   -
AntiVir   7.6.0.34   2007.11.16   -
Authentium   4.93.8   2007.11.17   -
Avast   4.7.1074.0   2007.11.18   Win32:Banker-CUU
AVG   7.5.0.503   2007.11.17   -
BitDefender   7.2   2007.11.18   -
CAT-QuickHeal   9.00   2007.11.17   -
ClamAV   0.91.2   2007.11.18   -
DrWeb   4.44.0.09170   2007.11.17   -
eSafe   7.0.15.0   2007.11.14   -
eTrust-Vet   31.2.5304   2007.11.17   -
Ewido   4.0   2007.11.18   -
FileAdvisor   1   2007.11.18   -
Fortinet   3.11.0.0   2007.11.18   -
F-Prot   4.4.2.54   2007.11.16   -
F-Secure   6.70.13030.0   2007.11.17   -
Ikarus   T3.1.1.12   2007.11.18   -
Kaspersky   7.0.0.125   2007.11.18   -
McAfee   5165   2007.11.16   -
Microsoft   1.3007   2007.11.18   -
NOD32v2   2665   2007.11.17   -
Norman   5.80.02   2007.11.16   -
Panda   9.0.0.4   2007.11.17   -
Prevx1   V2   2007.11.18   -
Rising   20.18.61.00   2007.11.18   -
Sophos   4.23.0   2007.11.18   -
Sunbelt   2.2.907.0   2007.11.17   -
Symantec   10   2007.11.18   -
TheHacker   6.2.9.133   2007.11.17   -
VBA32   3.12.2.5   2007.11.16   -
VirusBuster   4.3.26:9   2007.11.17   -
Webwasher-Gateway   6.0.1   2007.11.16   -
Title: Re: Problems with Avast 4.7 after updating!
Post by: ptumelty on November 18, 2007, 02:31:00 PM
Hi,

Just updated my definitions and the virus warnings have now gone! Have a try and see if this works for you.

Paul.
Title: Re: Problems with Avast 4.7 after updating!
Post by: Konstantin on November 18, 2007, 02:44:57 PM
No, problem unfortunately hasn't gone.

VPS 071118-1, 18.11.2007
File SFC_OS.DLL. Win32:Banker-CUU [trj]
I've just tested this file at http://www.virustotal.com and none of antivirus software, exсluding avast, suggestes this file to be infected. Yes, Win32:Banker-CUU [trj] replaces this file, but my file is indee not infected.
Dear avast Team, please try to solve this problem :) !
Title: Re: Problems with Avast 4.7 after updating!
Post by: DavidR on November 18, 2007, 03:57:59 PM
Have you sent the file for analysis and correction, if you don't do that they won't know. That is how the other FP was corrected so quickly.

Send the sample to virus@avast.com zipped and password protected with the password in email body and false positive in the subject.

Or you can also send it from there (select the file, right click, email to Alwil Software). No need to zip and PW protect when the sample is sent from chest. A copy of the file/s will remain in the original location, so any further action you take can remove that.
Title: Re: Problems with Avast 4.7 after updating!
Post by: Konstantin on November 18, 2007, 05:10:24 PM
Yes, i've sent this file to avast  a few hours ago.
Title: Re: Problems with Avast 4.7 after updating!
Post by: Maxx_original on November 18, 2007, 06:59:26 PM
konstantin: update your VPS and confirm, that the FP is solved, pls...
Title: Re: Problems with Avast 4.7 after updating!
Post by: Konstantin on November 18, 2007, 07:33:49 PM
Now everything is OK. Thank you very much.
Title: Re: Problems with Avast 4.7 after updating!
Post by: Spezza on November 18, 2007, 08:09:31 PM
Hello.
I have problems with Avast after updating VPS to version 071118-0.
Avast finds Trojan:    Sign of "Win32:Banker-CUU [trj]" has been found in "C:\WINDOWS\system32\sfc_os.dll" .

(...)

P.S.  OS: Windows XP Professional SP2 Rus
Avast:  Program version 4.7.1074
VPS:  071118-0 (18.11.2007)

I have that problem too. Only one difference - I have Windows XP Home Edition SP2 Rus.

Avast deleted file sfc_os.dll and Windows constantly gives a message that the file is missing.

Can I just copy the file from another computer?
Or should I reinstall this application? Then the question: what is the application?
Title: Re: Problems with Avast 4.7 after updating!
Post by: DavidR on November 18, 2007, 08:59:06 PM
Well avast doesn't delete anything automatically unless you say to delete it or you have avast Pro and set it to automatically delete on detection.

Deletion isn't really a good first option (you have none left), 'first do no harm' don't delete, send virus to the chest and investigate.

Before doing anything ensure that you have the latest VPS version as Maxx_original mentioned, you would probably be OK replacing it however, dlls usually have to be registered and possibly more importantly getting the right version.
Title: Re: Problems with Avast 4.7 after updating!
Post by: Spezza on November 18, 2007, 09:11:13 PM
Well avast doesn't delete anything automatically unless you say to delete it or you have avast Pro and set it to automatically delete on detection.

Deletion isn't really a good first option (you have none left), 'first do no harm' don't delete, send virus to the chest and investigate.

Before doing anything ensure that you have the latest VPS version as Maxx_original mentioned, you would probably be OK replacing it however, dlls usually have to be registered and possibly more importantly getting the right version.

I have realized that I did wrong. The question is how to fix it?
Title: Re: Problems with Avast 4.7 after updating!
Post by: DavidR on November 18, 2007, 09:26:05 PM
What you suggested replacement from a system using the same version, check out http://www.dll-files.com/dllindex/dll-files.shtml?sfc_os (http://www.dll-files.com/dllindex/dll-files.shtml?sfc_os). I would also suggest you ensure it is the right version for your OS (google, etc.) and scan and downloaded sfc_os.dll before you use it. Probablu best to also run it through virustotal too.
Title: Re: Problems with Avast 4.7 after updating!
Post by: DeeP_SouL on November 18, 2007, 11:08:31 PM
Hello.
I have problems with Avast after updating VPS to version 071118-0.
Avast finds Trojan:    Sign of "Win32:Banker-CUU [trj]" has been found in "C:\WINDOWS\system32\sfc_os.dll" .
I am absolutely sure that this file is not infected; i tried to scan the copy of this file on my windows installation CD  and Avast also suggested it to be infected (though file on CD is rather old and i tested this CD before with older versions of VPS and could not find any viruses).
I also asked two my friends to test my "sfc_os.dll" file with other antivirus software (with latest virus bases) and they found NO malware.
So, the problem must be in the latest version of VPS ? When this issue will be fixed?
Thank you.
P.S.  OS: Windows XP Professional SP2 Rus
Avast:  Program version 4.7.1074
VPS:  071118-0 (18.11.2007)

Ó ìåíÿ òàêàÿ æå ïðîáëåìà... ïîäñêàæèòå, ýòî òðàáëà ñ ôîðòî÷íûìè îáíîâëåíèÿìè èëè âñå òàêè åòî òðàáëà ñ àíòèâèðóñíûìè áàçàìè?

I have the same problem ... Give is trabla with fortochnymi tuned or all of this movie trabla with antiviral bases?
Title: Re: Problems with Avast 4.7 after updating!
Post by: Lisandro on November 18, 2007, 11:15:13 PM
Ó ìåíÿ òàêàÿ æå ïðîáëåìà... ïîäñêàæèòå, ýòî òðàáëà ñ ôîðòî÷íûìè îáíîâëåíèÿìè èëè âñå òàêè åòî òðàáëà ñ àíòèâèðóñíûìè áàçàìè?
DeepSoul, do you mind translate it?
Title: Re: Problems with Avast 4.7 after updating!
Post by: DavidR on November 18, 2007, 11:37:05 PM
Not a good translation but
Quote from: Alta Vista Babelfish - Russian English Translation
In me the same problem... prompt, this trabla with the window vent renovations or all after all yeto of trabla with the antiviral bases?
Title: Re: Problems with Avast 4.7 after updating!
Post by: Lisandro on November 19, 2007, 06:56:24 PM
Please, follow http://forum.avast.com/index.php?topic=31570.msg262950#msg262950