Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: hm2k on November 20, 2007, 04:54:18 PM
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Recently I used "convert" to convert a machine's file system to NTFS from FAT32.
Since the conversation has completed avast! has stopped working correctly.
It will not uninstall or reinstall, if you try, it produces the following error:
Microsoft Visual C++ Runtime Library
Buffer overrun detected!
Program: C:\Program Files\Alwil Software\Avast4\...
[with information:]
A buffer overrun has been detected which has corrupted the program's
internal state. The program cannot safely continue execution and must
now be terminated.
[OK]
I am unable to uninstall or reinstall avast!, I have even tried downloading it fresh and deleting all files in my %tmp% dir before running the installer.
What I believe I need is some kind of avast! uninstaller which will remove all references to avast! so I can then reinstall it from fresh. Does such a thing exist? I know Norton has something similar.
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Yes there is. You can get it here:
http://www.avast.com/eng/avast-uninstall-utility.html
It's wise to remove any system wide programs (especially those running in realtime) before performing such tasks.
Hope this tool will help though...
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Thanks for the tip.
I will test this, and get back to you.
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Please wait a bit with the uninstallation, if you didn't to it already.
We'd like to get some info to look for the problem.
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What's the name of program that generated this error message, is it avast.setup?
Please send file setup.log from avast4\setup folder to my email.
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You can have more info about C++ Buffer overrun here:
http://forum.avast.com/index.php?board=2;action=display;threadid=9014;start=msg81831#msg81831
http://forum.avast.com/index.php?topic=20131.msg168954#msg168954