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Consumer Products => Avast One => Topic started by: PecksBadBoy on January 19, 2022, 06:16:07 PM

Title: Avast One VPN Not Connecting Automatically for All PC Users
Post by: PecksBadBoy on January 19, 2022, 06:16:07 PM

I recently purchased Avast One Premium (Individual). It is installed on a Windows 10 PC. There are 2 separate accounts on the PC (mine and my wife's). I am the admin on the PC and I installed Avast One under my PC account. I have Avast VPN set to Automatically connect when accessing Bank accounts. When connecting to a bank account while logged onto the PC as "me", VPN connects automatically as expected. However, when logged onto my wife's PC account, the auto connect feature does not work.

Anyone have a solution for this issue?

Title: Re: Avast One VPN Not Connecting Automatically for All PC Users
Post by: r@vast on January 20, 2022, 11:35:46 AM

Hi,

You can try a different browser, to see if that helps.
Please consider contacting Avast Support via https://support.avast.com/en-us/contact/