Avast WEBforum

Consumer Products => Avast Mobile Security => Topic started by: Promytius2 on January 28, 2022, 05:01:42 PM

Title: Avast mobile does not recognize my password
Post by: Promytius2 on January 28, 2022, 05:01:42 PM

I changed the password in my PC Premium subscription because Mobile did not recognize it.
It STILL does not recognize it. What a pain!
What is going on, anyone know?
Yes I doublechecked the spelling, yes, I waited before trying mobile again.
Any ideas?
Thanks.

Title: Re: Avast mobile does not recognize my password
Post by: r@vast on January 31, 2022, 01:16:16 PM

Hi,

Are you referring to "Menu" > "My subscription" in Avast Mobile Security?
Can you attach a screenshot of the error, please? https://support.avast.com/en-ww/article/Create-screenshot