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Other => General Topics => Topic started by: 00mark on February 16, 2022, 07:41:08 PM

Title: https://suppost.avast.com/ DEFUNCT!
Post by: 00mark on February 16, 2022, 07:41:08 PM

what do you think of a tech company who links to and then doesn't make a support page?

Title: Re: https://suppost.avast.com/ DEFUNCT!
Post by: DavidR on February 16, 2022, 08:14:55 PM

If you are using the link in your topic it is wrong.
You had a typo in the spelling, this link works https://support.avast.com/, I have just visited it.

Title: Re: https://suppost.avast.com/ DEFUNCT!
Post by: 00mark on February 16, 2022, 08:17:57 PM

thanks. but the link is directly copied from the link in avast email to me https://suppost.avast.com/ = avast error, not mine

Title: Re: https://suppost.avast.com/ DEFUNCT!
Post by: bob3160 on February 16, 2022, 08:37:29 PM

Quote from: 00mark on February 16, 2022, 08:17:57 PM

thanks. but the link is directly copied from the link in avast email to me https://suppost.avast.com/ (https://suppost.avast.com/) = avast error, not mine

Can you post a screenshot of that email> Leave out your personal info.

Title: Re: https://suppost.avast.com/ DEFUNCT!
Post by: 00mark on February 16, 2022, 08:41:10 PM

can, but not much point. this is direct copy paste:

>>Thanks for contacting the Avast Customer Support Team.

Please note that customers unsubscribing from Avast products are not automatically refunded but only unsubscribed from automatic payments. To request a refund, submit a refund request form, which can be found on our Avast Support page.<<

Title: Re: https://suppost.avast.com/ DEFUNCT!
Post by: r@vast on February 17, 2022, 12:58:48 PM

Quote from: 00mark on February 16, 2022, 08:41:10 PM

can, but not much point. this is direct copy paste:

>>Thanks for contacting the Avast Customer Support Team.

Please note that customers unsubscribing from Avast products are not automatically refunded but only unsubscribed from automatic payments. To request a refund, submit a refund request form, which can be found on our Avast Support page.<<

Hi,

The message above does not show the website address. Could you please reply to this case/ticket 15120845 with more details concerning the link you are referring to?