Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: linus113 on February 28, 2022, 08:07:34 PM

Title: SecureVPN won't work - support isn't helping after 6 days of trying
Post by: linus113 on February 28, 2022, 08:07:34 PM
Last week my VPN stopped working. Since then I've reinstalled many times (with McAfee disabled) but the last message based upon my log files is "Based on the log files there are no TAP Windows nor Wintun adapters on this system. It means the installation of these drivers has failed."  The previous recommendation was to delete these adapters, but they were removed by the previous uninstalls.  Any next steps? 

I've disabled all of McAfee Total Protection, but a few of the services in Win10 don't allow for that. Is that a problem?  Any workaround?

Thanks in advance for any help!

Linus113
Title: Re: SecureVPN won't work - support isn't helping after 6 days of trying
Post by: bob3160 on February 28, 2022, 09:24:49 PM
McAfee Consumer Products Removal tool Download
https://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe