Avast WEBforum

Other => General Topics => Topic started by: kazunori on March 01, 2022, 05:14:51 PM

Title: Can't enable 2FA
Post by: kazunori on March 01, 2022, 05:14:51 PM

When I scan the QR Code on the 2FA setup menu all authenticators I've tried said that it wasn't a valid QR Code

Title: Re: Can't enable 2FA
Post by: DavidR on March 01, 2022, 06:24:16 PM

You are going to have to provide much more information before anyone can even begin to help.

What programs are involved, what browser is used, any error messages or popups, etc. etc.  ?

Are you even using Avast antivirus ?

Title: Re: Can't enable 2FA
Post by: kazunori on March 03, 2022, 11:54:05 AM

nvm i got 2fa working by using the token instead of qr code... thanks for replying though.

Title: Re: Can't enable 2FA
Post by: DavidR on March 03, 2022, 12:01:58 PM

You're welcome.