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Consumer Products => Avast Driver Updater => Topic started by: rogerjmead on March 21, 2022, 05:19:27 PM

Title: Driver Updates deleated other software
Post by: rogerjmead on March 21, 2022, 05:19:27 PM
Driver Updater indicated Intel R USB 3.0 root hub needed updating.  Ddid this which did not update but deleted Google Chrome and my other Browser and stopped links in emails and software working so this report could not be made.   Fortunately reinstall of the deleted software removed the problem.  Intel reports that i already have the latest drivers but Avast still insists i do not. 
Title: Re: Driver Updates deleated other software
Post by: Stellarman on March 21, 2022, 05:34:32 PM
Driver Updater indicated Intel R USB 3.0 root hub needed updating.  Ddid this which did not update but deleted Google Chrome and my other Browser and stopped links in emails and software working so this report could not be made.   Fortunately reinstall of the deleted software removed the problem.  Intel reports that i already have the latest drivers but Avast still insists i do not.

Hello,

First of all let me sincerely apologize for all troubles associated with usage of our product.
This is not intentional behavior.

In order to be able to help you I would like to ask you to send the log files so we can investigate where the problem is.

Thank you.