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Other => General Topics => Topic started by: Don5 on April 04, 2022, 05:37:55 PM

Title: Printer is offline and not discoverable
Post by: Don5 on April 04, 2022, 05:37:55 PM

I took my computer to another city to do some work and now have returned to home and my printer was offline, I deleted the printer and now even though avast can see the printer on my network when I go to try and install the printer Windows 11 can't find the printer.  I have taken the avast firewall off and still unable to see the printer to install it.

Title: Re: Printer is offline and not discoverable
Post by: DavidR on April 04, 2022, 07:24:19 PM

I have never experienced this (and currently not running win11), so I did a search:
https://www.google.co.uk/search?q=Windows+11+can't+find+the+printer

The first hit might help (don't know if your printer is directly connected or WiFi etc. :
https://www.lifewire.com/find-printer-on-network-in-windows-11-5193983

Title: Re: Printer is offline and not discoverable
Post by: Don5 on April 05, 2022, 09:49:10 PM

I eventually rebooted our router and that seemed to do the trick.  Thank you

Title: Re: Printer is offline and not discoverable
Post by: bob3160 on April 05, 2022, 10:32:37 PM

Quote from: Don5 on April 05, 2022, 09:49:10 PM

I eventually rebooted our router and that seemed to do the trick.  Thank you

When all else fails, REBOOT. :)

Title: Re: Printer is offline and not discoverable
Post by: DavidR on April 06, 2022, 12:41:53 AM

Quote from: Don5 on April 05, 2022, 09:49:10 PM

I eventually rebooted our router and that seemed to do the trick.  Thank you

You're welcome.