Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: VBWriter2 on April 16, 2022, 02:20:54 AM
-
When I boot my Windows 8.1 Pro machine (I have 3), the UI doesn't show up in the system tray for at least 2 minutes.
Why is that? If I attempt to open anything before the icon appears for the UI, it does not load (ie: email, other programs, web)
Please advise
-
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
-
Avast Premium Security
version: 22.2.6003
build: 22.2.7013.717
Virus def version: 220416-0
UI version: 1.0.699
* no other AV's before Avast - been a customer for a few years now.
Spybot Search and destroy - All startup references for this program and it's supporting utilities are squelched.
I have to answer "yes" I want to run this everytime I want to use it
I also have eM Client for email, but that only runs when I start it (manually).
Dell Optiplex 790
16 gig ram
1 TB hard drive
Windows 8.1 Pro
clean install
-
First, be sure to get rid of all remnants of Spybot Search & Destroy..!!
-> https://support.avast.com/en-ww/article/11/
Then:
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
-
All of this was done, multiple times! "Premium" Security still takes over 2 minutes to load AFTER my icons have appeared on the screen.
I have a program from Microsoft SysInternals called AutoRuns. I have DISABLED everything absolutely unnecessary to boot EXCEPT AVAST.
Then rebooted.
STILL takes over 2 minutes for AVAST UI to load. If I remove AVAST, obviously I have NO issue.
This is very annoying!
-
Update to the latest version (22.4): https://forum.avast.com/index.php?topic=319403.0
-
I have the new version by now. Why isn't this fixed?
How come you guys just "band-aid" what we PAY you to fix?
Isn't this what my license costs are supposed to remedy?
I have WAITED for this issue to be addressed.
Now I have this code on a much faster pc and it still takes a long time for the UI to load!
It will not allow me to use anything until the UI icon shows up in the system tray!
FIX THIS!