Avast WEBforum

Other => General Topics => Topic started by: ellergreen on December 08, 2007, 07:35:57 PM

Title: Resident protection always disabled
Post by: ellergreen on December 08, 2007, 07:35:57 PM
Don't know why but my protection keeps reverting to Disabled.
Has this happened to anyone? How can I maintain protection?
Title: Re: Resident protection always disabled
Post by: Lisandro on December 08, 2007, 07:45:57 PM
We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version and VPS file (virus database) number?
- Did you run a full avast scanning? Are you clean? Do you have any other security tools to run and check?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?
- Any other security programs that could interfere?
Title: Re: Resident protection always disabled
Post by: bob3160 on December 09, 2007, 01:51:45 AM
If your receiving any error messages, letting us know
exactly what they are and when they occur would also allow us to help you.