Avast WEBforum
Consumer Products => Avast Passwords => Avast Passwords for Android => Topic started by: Michael100 on April 25, 2022, 05:04:58 PM
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Hi, I have manged to install Avast Passwords on a brand new Samsung Galaxy mobile, having had it previously on my old Samsung phone.
I tried to follow the guidance to restore my Passwords data by using the email I previously received from Avast Software with the subject Your backup identity, but when I click "Restore" it says the link has expired.
Could a new link be sent to me?
Thanks
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Hi,
When (date) did you receive the backup restore email?
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10 July 2018
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10 July 2018
Did you use this email address (ca**inal***@btconnect.com) for Passwords?
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Yes, that's the one
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Yes, that's the one
Hi,
Please try to restore your data using this guide (and option 5A): https://support.avast.com/en-en/article/Synchronize-Passwords-across-devices/#idt_020
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Thanks, that has worked perfectly, advice much appreciated ;D
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Thanks, that has worked perfectly, advice much appreciated ;D
Thanks for the update.