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Consumer Products => Avast One => Avast One for Windows => Topic started by: knanahcub on May 14, 2022, 10:14:06 PM

Title: AVAST One Family won't link to my subscription
Post by: knanahcub on May 14, 2022, 10:14:06 PM
I have a new AVAST One Family subscription. I can't get AVAST to show my subscription after multiple installations and deletions of previous installations from my account, and add a device link. The rest of my family has had no issues. I had no problems with adding my phone. I feel it must be something on my new HP Pavillion, Windows 11 laptop interfering? I deleted the installed McAfee anti-virus after I purchased the computer. The AVAST One installation stalls at 49% and comes to an end. I then have to go into my installed apps, right-click, choose repair, before AVAST One Family is installed. At that point, I'm in a trial version, with no linking to my AVAST subscription.

Any suggestions would be helpful, as I can't figure it out.
Title: Re: AVAST One Family won't link to my subscription
Post by: Asyn on May 15, 2022, 10:26:01 AM
-> https://support.avast.com/en-ww/article/Activate-One