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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: drahnier on March 10, 2004, 08:00:42 AM

Title: avast! and XP Event Log
Post by: drahnier on March 10, 2004, 08:00:42 AM
I have recently recommended avast! to my gir friend and have installed it on her Xp Pro systm computer.

On my systen, running XP Pro English and avast!4 Home English, avast records eventa in XP's Event Viewer which is very fine.

On my girl friends system, which is running XP Pro German and avast!4 Home German, avast!4 does not log any events in XP's Event Log.

On both systems avast!4 is configured with exactly the same settings (I double checked this!).

So, how can I convince avast! to use XP's Event Log even on my girl friends system?
Title: Re:avast! and XP Event Log
Post by: drahnier on March 11, 2004, 12:13:48 PM
nobody to help me with this?
Title: Re:avast! and XP Event Log
Post by: Lisandro on March 11, 2004, 12:38:52 PM
On my systen, running XP Pro English and avast!4 Home English, avast records events in XP's Event Viewer which is very fine.

What is your avast! version? Home or Profesional?
Sorry for the delay in helping you  ;D
Title: Re:avast! and XP Event Log
Post by: drahnier on March 11, 2004, 01:20:37 PM
Quote from: Technical link=board=2;threadid=3196;start=0#msg23075
What is your avast! version? Home or Profesional?
Sorry for the delay in helping you  ;D
[quote

as stated in my original post:

- xp pro w/ avast!4 home. up to date version.
Title: Re:avast! and XP Event Log
Post by: Lisandro on March 11, 2004, 02:48:07 PM
Sorry for the question... I was in a hurry when I read that.
My avast! both Home and Professional save events into the Windows XP Events feature. Can you at least see a page of the 'antivirus' or you have just three of them (applications, security and system events)?

Seems to be a Windows thread and not avast!  ::)
Title: Re:avast! and XP Event Log
Post by: drahnier on March 11, 2004, 03:52:30 PM
Sorry for the question... I was in a hurry when I read that.
My avast! both Home and Professional save events into the Windows XP Events feature. Can you at least see a page of the 'antivirus' or you have just three of them (applications, security and system events)?

Seems to be a Windows thread and not avast!  ::)

I see that page. And on two systems it is filled with log entries, while on the third one - the one in question- it is plain empty.
Title: Re:avast! and XP Event Log
Post by: drahnier on March 17, 2004, 06:14:13 AM
I would really like to understand this and am still hoping to get some help.
Title: Re:avast! and XP Event Log
Post by: Vlk on March 17, 2004, 09:17:20 AM
Fire the avast Log Viewer (e.g. by right-clicking the avast tray icon) and go to Settings. How's the Logging sensitivity set? Normally, it's set to 'Notice'.

BTW why do you think there should be any entries? Did your girlfriend get a virus? Normally, avast shouldn't log much...
Title: Re:avast! and XP Event Log
Post by: drahnier on March 17, 2004, 10:51:40 AM
Fire the avast Log Viewer (e.g. by right-clicking the avast tray icon) and go to Settings. How's the Logging sensitivity set? Normally, it's set to 'Notice'.

BTW why do you think there should be any entries? Did your girlfriend get a virus? Normally, avast shouldn't log much...

to make clear what I am talking about: This is an image of XP Event Viewer Log for avast on my English language system. I simply expect a similar log on my girlfirend's German language system.
Title: Re:avast! and XP Event Log
Post by: drahnier on March 17, 2004, 10:52:21 AM
Fire the avast Log Viewer (e.g. by right-clicking the avast tray icon) and go to Settings. How's the Logging sensitivity set? Normally, it's set to 'Notice'.

BTW why do you think there should be any entries? Did your girlfriend get a virus? Normally, avast shouldn't log much...

to make clear what I am talking about: This is an image of XP Event Viewer Log for avast on my English language system. I simply expect a similar log on my girlfirend's German language system.
Title: Re:avast! and XP Event Log
Post by: Vlk on March 17, 2004, 11:34:19 AM
I understand. Hence: check the sensitivity level.
Title: Re:avast! and XP Event Log
Post by: drahnier on March 17, 2004, 12:30:49 PM
I understand. Hence: check the sensitivity level.

It is "Notice" on English system and "Hinweis" on German system.

So it is identical. Actually, all settings are identical. I double checked. And this is what puzzles me.
Title: Re:avast! and XP Event Log
Post by: Lisandro on March 17, 2004, 12:51:40 PM
drahnier, if you right click the gruop 'Antivirus' at left and choose properties, are they the same on each system? Is there any filter or automatic cleaner of the XP events?

My XP events looks like your English one  :-\
Title: Re:avast! and XP Event Log
Post by: drahnier on March 17, 2004, 01:26:26 PM
drahnier, if you right click the gruop 'Antivirus' at left and choose properties, are they the same on each system? Is there any filter or automatic cleaner of the XP events?

My XP events looks like your English one  :-\

They are absolutely identical. There are no filters in effect. Both systems use %systemroot%\config\AnitVirus.Evt as logfile. Both files are 64kB in size, however the one on the German System appers to be empty (except for a small header) when opened with notepad.
Title: Re:avast! and XP Event Log
Post by: Jeccu on March 18, 2004, 12:44:40 PM
It seems that drahnier and me have always the same problems.  :)
My XP's (finnish XP Home) antivirus event log is empty too and so is my mother-in-law's (finnish XP Home).
Could this be somehow related to the issue that our automatic update doesn't work?   ???


-- Jeccu --
Title: Re:avast! and XP Event Log
Post by: Vlk on March 18, 2004, 12:46:47 PM
Hey I still don't understand the problem. It's more or less normal there're no entries there. Unless you e.g. got a virus.

Also, check the avast Log Viewer -- are there any entries in there?
Title: Re:avast! and XP Event Log
Post by: Jeccu on March 18, 2004, 01:23:56 PM
Oh s**t! I should have read this topic more carefully before writing anything.  :-[ I had set the logging sensivity level to "warning". So I don't have no problems on this.  :-[
Really sorry!

-- Jeccu --
Title: Re:avast! and XP Event Log
Post by: drahnier on March 18, 2004, 04:22:20 PM
Hey I still don't understand the problem. It's more or less normal there're no entries there. Unless you e.g. got a virus.

Also, check the avast Log Viewer -- are there any entries in there?

So please expolain why I see those entries (informing me about a virus database update) on my system but not on my girl friend's one, although both systems have the exact same settings. I just don't understand.

Wrt to log viewer: No entries (zero!) on my girl friend's system and some warnings and lots of notices on my system.
Title: Re:avast! and XP Event Log
Post by: Lisandro on March 19, 2004, 04:18:29 AM
both systems have the exact same settings. I just don't understand.

Sorry for the repeated question, maybe stupid, but I'm trying to understand and if even Vlk cannot 'see' your problem maybe I have to give up...

What are the values for LoggingLevel into the [Common] section of your avast4.ini file (both for you and for your girlfriend)?  ::)
Title: Re:avast! and XP Event Log
Post by: drahnier on March 19, 2004, 08:36:56 AM
both systems have the exact same settings. I just don't understand.

Sorry for the repeated question, maybe stupid, but I'm trying to understand and if even Vlk cannot 'see' your problem maybe I have to give up...

What are the values for LoggingLevel into the [Common] section of your avast4.ini file (both for you and for your girlfriend)?  ::)

LoggingLevel=5 - on both machines.
Title: Re:avast! and XP Event Log
Post by: Lisandro on March 19, 2004, 02:47:23 PM
LoggingLevel=5 - on both machines.

Can you change it to 7? As Vlk said somewhere, only infections will be recorder at that level. Level 7 will join much more information in the avast! log...

LoggingLevel=Emergency=0/Alert=1/Critical error=2/Error=3/Warning=4/Notice=5/Info=6/Debug=7

Ok, this does not explain the behavior of the two identical systems (just language)... I'll keep thinking.